
In the UK, e-commerce businesses can outsource their pick and pack operations to specialized fulfillment services. These services handle the entire process from receiving and storing products to packaging and shipping them to customers.
The UK's pick and pack market is expected to grow by 15% annually from 2023 to 2025. This growth is driven by the increasing demand for fast and reliable delivery options.
Outsourcing pick and pack operations can free up time and resources for businesses to focus on marketing, customer service, and product development. By leveraging the expertise of a fulfillment service, businesses can improve their overall efficiency and competitiveness.
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What Is Order Fulfillment
Order fulfillment is the process of getting products from a warehouse to a customer's doorstep. This process involves several key stages, including the 10 key stages of e-commerce fulfilment outlined by Whistl.
E-commerce businesses are increasingly outsourcing order fulfillment to specialist fulfillment houses, as this can help streamline their operations and improve customer satisfaction.

Outsourcing order fulfillment can help businesses focus on their core activities, such as marketing and product development. This can lead to increased efficiency and productivity for the business.
The key stages of e-commerce fulfillment include picking, packing, shipping, and tracking, among others. These stages are crucial in ensuring that orders are fulfilled quickly and accurately.
Fulfillment houses often have the necessary infrastructure and expertise to handle large volumes of orders, making them a reliable option for businesses.
By outsourcing order fulfillment, businesses can also benefit from economies of scale and reduced costs.
Services at Whistl
At Whistl, we offer a range of services to help your business thrive in the world of pick and pack. Our team is dedicated to providing efficient and accurate order fulfilment solutions.
We effectively manage your product inventory against incoming orders, saving you time and money while improving delivery performance. Our experts process your orders, confirm stock availability, and prepare them for fulfilment.
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Our service involves tracking product quantities and monitoring stock levels for maximum efficiency. We store your products in one of our specialist fulfilment centres with organised storage practices that streamline the picking process.
We uniquely offer order fulfilment services integrated into our multi-carrier solution, providing access to the latest innovations and the broadest range of delivery solutions. This means we can offer your business unparalleled service, choice, and marketplace resilience.
Here are some of the services we offer:
- Data Management
- Personalisation
- Storage, Pick & Pack
- Mail Fulfilment (Hand Finishing & Envelope Enclosing)
- Postal Services
Our team arranges for each order to be despatched to the appropriate shipping carrier once it is packed, ensuring it reaches the customer's location promptly and accurately. We pride ourselves on our extremely high pick and pack rates and strive for 100% accuracy and speed.
Benefits and Process
With pick and pack UK services, you can enjoy significant cost savings by outsourcing warehousing, staffing, and shipping. Our team handles these tasks with bulk purchasing power and streamlined processes, allowing businesses to save on logistics and shipping expenses.
We can help you scale up or down with your business, adapting to seasonal peaks and ensuring smooth operations. Whether you need to handle a sudden surge in demand or a lull, our flexible service can adjust to meet your needs.
By leveraging advanced technology and strong partnerships with leading UK carriers, we can streamline the shipping process, resulting in faster deliveries, reduced shipping costs, and enhanced customer satisfaction.
Benefits of
With the right pick and pack fulfillment solution, you can enjoy significant cost savings. By handling warehousing, staffing, and shipping for you, businesses can slash operational costs.
You can free up your time to focus on other aspects of your business by outsourcing these tasks. By allowing a fulfillment service to act as an extension of your team, you can concentrate on growth and strategy.
A flexible fulfillment service can scale up or down with your business. This means you can count on the service to adapt its resources to meet your changing needs.
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Faster deliveries and reduced shipping costs are just a couple of the benefits of leveraging advanced technology and strong partnerships with carriers. This streamlined shipping process also enhances customer satisfaction.
Robust relationships with carriers and efficient dispatch processes ensure that parcels are delivered on time. This seamless logistics management has helped businesses expand their presence on platforms like Amazon.
Efficiently Executed: The Solution
Whistl's order fulfilment centres are geared to provide the most efficient gift wrap and personalisation services at a competitive price, all while minimising your carbon footprint.
Whistl's team of eCommerce fulfilment experts can offer your business a fully bespoke pick-and-pack order fulfilment service, with multiple warehouse locations throughout the UK.
With 75% of UK adults wanting retailers to minimise parcel packaging, Whistl only use the packaging that is needed for each order to reduce wastage.
Whistl's dedicated team can offer your business a comprehensive pick and pack solution tailored to your needs, with services including warehousing, fulfilment, product assembly, and dispatching.
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Whistl's pick and pack process involves picking and packing orders continuously or pre-determinedly, set by the client's requirements, and converting orders into a picking list to determine the optimum quantities of each product.
Here are the services you can expect from Whistl's pick and pack solution:
- Warehousing: Secure and organised storage for all your products.
- Fulfilment: Secure and organised storage for all your products.
- Product Assembly: Expert assembly services to prepare products for shipment.
- Receiving Orders: Seamless processing of incoming orders for quick handling.
- Re-Packing: Repacking services to ensure products meet your specifications.
- Re-Boxing: Custom re-boxing solutions for optimal shipping and storage.
- Re-Labelling: Accurate re-labelling to ensure correct product information.
- Dispatching: Prompt dispatch of orders to meet delivery deadlines.
- Sample & Promotional Packing: Specialised packing for samples and promotional items.
- Reporting and Invoicing: Detailed reporting and invoicing for transparent operations.
- Shipping: Reliable shipping solutions to get your products to their destination.
Inventory and Orders
Inventory and Orders is a crucial part of the pick and pack process in the UK. Brands and retailers are increasingly outsourcing these processes to specialist fulfilment houses due to their expertise in handling order fulfilment.
Mid-market online retailers and global brands can benefit from inventory management tailored to their product orders and business, which helps streamline their operations. Inventory management can also help prevent stockouts and overstocking, ensuring that products are always available for dispatch.
Orders can be received and processed through integration with selling platforms like Ebay, Amazon, and Magento, ensuring all orders are immediately prepared for dispatch. This option is preferred by many clients, allowing for seamless communication between the selling platform and the warehouse management system.
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Inventory Management

Inventory management is crucial for mid-market online retailers and global brands. It's tailored to your product orders and business.
Our inventory management system ensures that your products are always tracked and monitored. This way, you can easily see what's in stock and what needs to be reordered.
We can benefit from integrating our Warehouse Management System (WMS) with your selling platforms, such as Ebay, Amazon, or Magento. This ensures that all orders received are immediately processed and prepared for dispatch.
By doing so, you can avoid overselling or underselling, which can harm your business. Our system helps you stay on top of your inventory levels.
We're proud of our near-perfect picking accuracy rate, which means that orders are always checked before shipping. This ensures that customers receive the right products in a timely manner.
This level of accuracy and speed is crucial to the customer experience. It's what sets us apart from other fulfillment houses.
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Additional Warehousing Space Secured in South Wales

E-Warehousing has secured an additional 60,000 sqft of warehousing space in South Wales.
This new space brings their total to over 300,000 sqft, a significant expansion that's been made possible by a growth in demand for their services over the past 12 months.
The company chairman, Paul Seward, attributes this growth to increased demand, but doesn't go into further detail about the reasons behind it.
This expansion is a great example of how businesses can adapt to meet growing needs, and it's likely to have a positive impact on their ability to manage inventory and fulfill orders efficiently.
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