
It's frustrating to wait for packages to arrive, especially when they're taking forever. According to a recent report, the average delivery time for USPS packages has increased by 25% compared to last year.
Many people have experienced delays in receiving their packages, with some reports citing wait times of up to 14 days for standard shipping. This is unacceptable, especially for online shoppers who rely on timely deliveries.
The root cause of these delays is often attributed to the high volume of packages being processed during peak seasons. In 2020, USPS processed over 1.5 billion packages, a significant increase from previous years.
This surge in packages has put a strain on the system, leading to longer wait times and increased frustration for customers.
USPS Delivery Issues
USPS delivery issues can be frustrating, especially if you're waiting for a package that's taking forever to arrive. One reason for the delay is the sheer volume of mail that USPS handles daily, with millions of pieces being processed and delivered every day.

USPS may experience delays due to weather conditions, staffing shortages, or other unforeseen circumstances. These delays can be beyond USPS's control, but you can still take steps to track your package and stay informed.
If your package is taking longer than expected to arrive, you can track it online using the tracking number provided by USPS.
USPS Delivery Delays
USPS delivery delays can be frustrating, but understanding the reasons behind them can help manage expectations.
USPS handles millions of pieces of mail daily, which can slow down delivery times.
Weather conditions, such as heavy rain or snow, can also cause delays.
If you're sending mail across the country, it will naturally take longer to arrive than if it's being sent within the same state.
Delays can also occur due to staffing shortages or other unforeseen circumstances, which are often beyond USPS's control.
If your USPS package is taking longer than expected to arrive, you can track it online using the tracking number provided by USPS.

USPS delivery times vary depending on the distance between the sender and the recipient, as well as the type of mail service used.
For example, USPS Priority Mail typically takes 1-3 business days, while First-Class Mail may take 1-3 business days for local mail and up to 3-5 business days for national mail.
If your package has still not been delivered after a certain period of time, you can contact USPS customer service for assistance or file a missing mail claim.
Delivery delays can be caused by a failure from the air carrier to deliver incoming mail and packages to the destination postal service facility within the time frame for that delivery.
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File a Search Query Online
If your local post office staff cannot help you, the best thing is to submit a customer service request at the official USPS website.
USPS will use their online search query to locate your missing package and keep you updated via email.
They'll search both online and their physical locations to find your package.
Hopefully, your package will be found and sent back to you.
If your package is insured and has reached a significant worth, you can file a claim and receive compensation within a few days.
Understanding USPS Service
USPS service standards can vary depending on the distance between the sender and the recipient, with packages taking longer to arrive if sent from one coast to the other.
There are several mail classes with different delivery standards, including First-Class Mail, which takes 1 to 3 business days, and Priority Mail Express, which takes 1 to 2 calendar days.
If you've waited longer than five days for First-Class and Priority Mails or more than two weeks for other mail classes, it's likely that something is amiss, and you should contact your courier.
Here's a list of USPS mail classes and their delivery standards:
- First-Class Mail — 1 to 3 business days
- Priority Mail — 1, 2, or 3 business days
- Priority Mail Express — 1 to 2 calendar days
- USPS Retail Ground — 2 to 8 business days
- Media Mail — 2 to 8 business days
- Bound Printed Matter — 2 to 8 business days
- Parcel Select parcels — 2 to 9 business days
- Parcel Select Lightweight parcels — 2 to 9 business days
- USPS Marketing Mail — 3 to 10 business days
If your package is stuck in transit, it means it hasn't been scanned at any distribution depot in the last 24 hours, and its current location is unknown.
Mapping Service Standards
The USPS is changing its service standards, which means that mail will sit overnight in the post office rather than being collected at the end of the day. This change will affect the service standards for mail sent from impacted post offices, where most single-piece First Class mail currently with a 2-day standard will become subject to a 3-day standard, most 3-day mail will become 4-day, and most of the 4-day will become 5-day.
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The Postal Service claims that despite these changes, all First Class mail will retain a 1-to-5 day service standard, so none of the mail that's currently 5-day will need a 6-day service standard. However, this may be wishful thinking, especially considering that during the third quarter of fiscal year 2024, only 76 percent of single-piece mail with a 5-day standard was delivered on time.
The new system will be more "precise" and "granular", but it could turn out to be rather cumbersome. The Postal Service is trying to make up for the lost day at the originating post office by improving the processing network, but it's unclear how this will work in practice.
For mail sent from certain areas, like Chicago, the service standards will actually improve by one day in 21 percent of the 3-digit ZIPs. This is because the 2-day zone will have a farther reach, and the 5-day zone will become smaller. However, this is only the case for mail that's presorted and launched at an RPDC.
The changes will be more pronounced in other areas, like La Salle, Illinois, where most of the map for current standards is 3-day and 4-day, but will predominantly be 4-day and 5-day under RTO. This is a significant change, especially considering that just three years ago, the area was all 3-day mail.
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Check Delivery Standard
If you've sent a package via USPS, it's natural to wonder when it will arrive. Checking the delivery standard of the mail class you chose can give you a better idea of what to expect. First-Class Mail, for example, typically takes 1 to 3 business days.
Priority Mail is a bit faster, with delivery times ranging from 1 to 3 business days. Priority Mail Express, on the other hand, is the fastest option, with delivery times of 1 to 2 calendar days.
Other mail classes, like USPS Retail Ground, Media Mail, and Bound Printed Matter, take longer, typically ranging from 2 to 8 business days. Parcel Select parcels and Parcel Select Lightweight parcels also fall within this time frame.
USPS Marketing Mail is the slowest option, with delivery times of 3 to 10 business days. If you've waited longer than expected, it's a good idea to contact USPS and ask about the status of your package.
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Here's a list of the typical delivery standards for different USPS mail classes:
- First-Class Mail — 1 to 3 business days
- Priority Mail — 1, 2, or 3 business days
- Priority Mail Express — 1 to 2 calendar days
- USPS Retail Ground — 2 to 8 business days
- Media Mail — 2 to 8 business days
- Bound Printed Matter — 2 to 8 business days
- Parcel Select parcels — 2 to 9 business days
- Parcel Select Lightweight parcels — 2 to 9 business days
- USPS Marketing Mail — 3 to 10 business days
If you've waited longer than five days for First-Class and Priority Mail, or more than two weeks for other mail classes, it's a good idea to contact USPS and ask about the status of your package.
Package Tracking and Status
Package tracking can be a mystery, especially when it says your package is stuck in transit. This means your package has not been scanned at any distribution depot in the last 24 hours.
The journey of a USPS package starts with you dropping it off at a local post office. Your package will then be picked up by a USPS freight motorist who transports it to the next destination.
A package is considered stuck in transit if it hasn't been scanned at a distribution depot in 24 hours. This doesn't mean it's lost, but rather that its location is unknown.
The tracking system will update the location of your package once it's scanned. Except if a box is not moving, in which case it will show 'in transit' on your USPS tracking system.
USPS initiates delivering your package, and it will be labeled 'in transit.' This means your package is still en route to being delivered, but USPS doesn't know the exact location at this time.
External Factors Affecting USPS
USPS handles millions of pieces of mail every day, which can take time to sort and deliver.
The sheer volume of mail is a significant reason why USPS takes so long to deliver packages.
Weather conditions can also cause delays, making it difficult for mail to reach its destination on time.
Staffing shortages can further exacerbate the problem, leading to longer delivery times.
If you're sending mail from one coast to the other, it's natural for it to take longer to arrive than if you're sending it within the same state.
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USPS Priority Mail takes 1-3 business days, while First-Class Mail may take 1-3 business days for local mail and up to 3-5 business days for national mail.
You can track your package online using the tracking number provided by USPS to see where it is and when it will arrive.
If your package is taking longer than expected, you can contact USPS customer service for assistance or file a missing mail claim if it hasn't been delivered after a certain period of time.
USPS Policy and Changes
The USPS has been making changes to its policies, which is causing some delays in mail delivery. The Postal Service wants to get more out of its ground network, saying the average truck runs at only 40% capacity.
The USPS is proposing to raise the cost of a first-class stamp from 58 cents to 60 cents, citing inflation and operating expenses. This is the second price increase in a year, with the price being 55 cents at this time last year.
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The Postal Regulatory Commission has raised concerns about the USPS' predictions for the new standards' impact, noting that its models used data from October 2020, a unique time in its history. The commission also questioned the USPS' ability to implement its proposal, stating that it has not demonstrated that it can achieve reliability, efficiency, and economy in its service standard changes.
The commission's concerns echo doubts it raised last summer, as the USPS prepared to institute delays in first-class letter delivery.
Latest Postal Service Policy Shift
The U.S. Postal Service (USPS) has been making changes to its policies, and the latest shift is affecting the delivery times of mail and packages. The new policy, which went into effect in the third quarter of fiscal year 2024, changes the service standards for mail sent from impacted post offices.
Most single-piece First Class mail with a 2-day standard will now take 3 days, and most 3-day mail will take 4 days. This change affects 11 percent of First Class mail, while about 14 percent will move faster through the system. The faster mail will be presorted and deposited at one of the 60 Remote Processing and Distribution Centers (RPDCs).
The USPS claims that the new system will be more "precise" and "granular", but it could be cumbersome. The changes are intended to improve the service standards, but it's unclear if they will actually make a difference.
If you're waiting for a package or mail, you can check the delivery standard of the mail class you chose. Here's a list of the delivery standards for different mail classes:
- First-Class Mail — 1 to 3 business days
- Priority Mail — 1, 2, or 3 business days
- Priority Mail Express — 1 to 2 calendar days
- USPS Retail Ground — 2 to 8 business days
- Media Mail — 2 to 8 business days
- Bound Printed Matter — 2 to 8 business days
- Parcel Select parcels — 2 to 9 business days
- Parcel Select Lightweight parcels — 2 to 9 business days
- USPS Marketing Mail — 3 to 10 business days
If you've waited longer than five days for First Class and Priority mail or more than two weeks for other mail classes, contact your courier and report the issue.
Postmaster Deal: 10K Jobs Cut
The Postmaster General, DeJoy, has announced a deal with DOGE that will result in 10,000 jobs being cut over the next month.
This reduction is part of a voluntary early retirement program that will offer a one-time $15,000 incentive to workers who opt to retire early.
The incentive will be paid in two parts, according to a news release from the American Postal Workers Union.
The reduction plan was announced in January and is separate from the federal employee buyout offer for most civilian federal employees.
DeJoy stated that this deal will help with identifying and achieving further efficiencies.
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USPS Alternatives
PostScan Mail is a digital mail service provider that was founded in 2012 to bring an end to traditional mail problems.
With PostScan Mail, you can easily manage your mails online, and they're delivered to a secured facility to be handled by experts, reducing the risk of mail being lost or stuck in transit.
You can choose either an exact street address or a PO box address with PostScan Mail, depending on your needs and the type of business you're managing.
Using PostScan mail ensures you're safe from mail theft and loss, and you'll be able to forward your mails wherever you are without having to go through the hassle of changing your address with USPS.
You'll also get an actual street address which can help add to the image of your business and keeps your residential address private.
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Sources
- https://coolparcel.com/blog/why-does-usps-take-so-long/
- https://www.savethepostoffice.com/postal-service-slows-down-the-mail-again/
- https://www.postscanmail.com/blog/why-is-my-package-still-in-transit-at-usps-usps-package-not-moving.html
- https://www.rgj.com/story/news/2025/04/04/usps-mail-taking-longer-to-arrive-heres-what-the-reason-could-be/82792390007/
- https://www.npr.org/2022/04/21/1094011233/mail-usps-slower-packages
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