USPS Business Reply Mail for Business Owners and Organizations

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As a business owner or organization, you're likely no stranger to sending out mail to customers, clients, or members. The USPS Business Reply Mail is a convenient and cost-effective way to make it easy for them to respond to you.

USPS Business Reply Mail is a special type of mail that allows customers to send a reply to you at your expense, without needing to affix a postage stamp. This is achieved through a unique permit number that's assigned to your business.

This feature is especially useful for businesses that send out a lot of mail, such as surveys, questionnaires, or promotional materials. It saves you time and money, as you don't need to worry about collecting and processing returned mail.

With USPS Business Reply Mail, you can also track and manage your responses more efficiently, making it a valuable tool for businesses of all sizes.

What is USPS Business Reply Mail?

Business reply mail is a USPS program that allows you to prepay postage for responses to your direct mail campaigns. You pay an annual USPS business reply mail permit fee, along with a fee for each piece of return mail you receive.

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Business reply mail comes in several forms, including letter-size envelopes, postcards bound into magazines, and mailing labels. You can send business reply mail with your direct mail campaigns once you know which permit(s) you’re eligible for.

The permit holder guarantees payment of the applicable First-Class Mail or Priority Mail postage, plus a per piece fee, on all returned BRM. This includes any incomplete, blank, or empty BRM cards and envelopes and any mailable matter with a BRM label affixed.

Here are some common types of business reply mail:

  • Letter-size envelopes
  • Postcards bound into magazines
  • Mailing labels

What Is Mail?

Mail is a crucial part of USPS Business Reply Mail. It's a way for customers to respond to your direct mail campaigns.

You can send mail in various forms, including letter-size envelopes, postcards bound into magazines, and mailing labels. Each of these forms has its own unique features and uses.

Business reply mail is a USPS program that allows you to prepay postage for responses to your direct mail campaigns. It's a convenient and cost-effective way to handle customer responses.

Here are some common forms of business reply mail:

  • Letter-size envelopes
  • Postcards bound into magazines
  • Mailing labels

Basic Information

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USPS Business Reply Mail is a service that allows you to receive First-Class Mail and Priority Mail back from customers and pay postage and a per piece fee only for the pieces returned.

Business reply mail cards, envelopes, self-mailers, cartons, and labels may be distributed by a permit holder in any quantity for return to any post office in the United States and its territories and possessions, including military post offices overseas.

Domestic BRM may not be distributed to foreign countries, and standards for International Business Reply Service (IBRS) are in the International Mail Manual.

The permit holder guarantees payment of the applicable First-Class Mail or Priority Mail postage, plus a per piece fee, on all returned BRM, including any incomplete, blank, or empty BRM cards and envelopes.

No special services, such as certified, insured, or registered mail, are permitted with BRM.

The delivery address on a piece of BRM may not be altered to redirect the mailpiece to any address other than the one preprinted on the piece.

Get Started

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To get started with USPS Business Reply Mail, you'll need to get your own permit. This permit is required for your direct mail company to design and print your BRM.

You can contact the USPS to get a BRM or QBRM permit. If you're handling your own design, you can reach out to a USPS Mailpiece Design Analyst for help. They'll provide you with more details on the process.

The next step is to give the permit information to your direct mail company. They'll take care of designing and printing your BRM, then sending it out with your direct mail.

Permit Fees

You'll need to pay an annual permit fee to keep your Business Reply Mail (BRM) permit active. This fee must be paid once every 12 months at each post office where the permit is held.

The permit fee is based on the anniversary date of the permit's issuance, and it can be paid in advance only for the next 12 months and only during the last 60 days of the current service period. The fee charged is that which is in effect on the date of payment.

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You'll receive an annual renewal notice from the USPS, which you'll need to return with payment for the next 12 months by the expiration date. If you don't pay the fee by the expiration date, your BRM pieces will be treated as specified by the USPS.

Postcards without obvious value will be treated as waste and disposed of, while pieces with a return address will be endorsed "Business Reply Permit Canceled" and returned to the sender.

Template and Design

The USPS Business Reply Mail template and design are crucial for making a great impression on your customers.

You can choose from a variety of templates, including the standard 6A, 6B, and 6C templates, each with its own unique design and layout.

The 6A template features a rectangular address window, while the 6B template has a circular address window, and the 6C template has a square address window.

Make sure to use the correct template size and orientation to ensure your mailpiece is processed correctly by the USPS.

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A 6A template is typically used for envelopes with a rectangular address window, and a 6B template is used for envelopes with a circular address window.

The USPS Business Reply Mail template and design must meet specific requirements, including a minimum size of 3.5 inches wide by 6.5 inches tall.

The template must also include a clear and readable font, such as Arial or Helvetica, in a size of at least 10-point.

Postage and Rates

The postage and rates for USPS Business Reply Mail (BRM) can be a bit complex, but don't worry, I've got the lowdown.

The cost-per-response for BRM and Qualified Business Reply Mail (QBRM) varies based on the mail format you're sending and its weight.

Here are the costs for letters, flats, and parcels:

The USPS charges a specific cost-per-response for both BRM and QBRM, and these rates vary based on the mail format you're sending and its weight.

QBRM Qualification and Standards

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To qualify for Business Reply Mail, you'll need to create an account by filling out PS Form 6805 and submitting it to your local Mailing Requirements department. This will give you a permit number and a unique zip+4 based on your post office.

The process starts with creating an account, which involves filling out PS Form 6805 and submitting it to your local Mailing Requirements department. You'll need to provide your company name and address, which will be printed on the envelope.

Once you've created your account, you can start creating envelope artwork. This can be done by emailing a copy of the completed form to [email protected], requesting artwork for Business Reply Envelope. Alternatively, if you have a USPS Business Gateway Account, you can create artwork without using the Mailpiece Design Analyst (MDA) at https://abrm-prod.usps.com/ABRM/secure/welcome.do.

Here are the steps to create an account and start qualifying for Business Reply Mail:

  • Filling out PS Form 6805 and submitting it to your local Mailing Requirements department.
  • Emailing a copy of the completed form to [email protected] for artwork, or using the USPS Business Gateway Account to create artwork.
  • Paying the permit fee annually and funding your account.

You'll also need to pay the permit fee annually and fund your account to ensure you have enough funds for automatic charges. This will allow you to start mailing your Business Reply Mail.

Should I Use QBRM?

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If you're sending automation-compatible mail, you can apply for a QBRM permit. This is a requirement, not a choice.

Some printers and direct mail companies don't offer automation-compatible printing, so you may not have the option to use QBRM.

If you're taking the DIY route, you might not want to spend time making your pieces automation compatible, which is necessary for QBRM.

To Qualify as:

To qualify as QBRM, you need to know the average volume of mail pieces sent out and the average percentage of replies received back, which will help you determine the cost for postage and fees. This is a crucial step in understanding the financial implications of using QBRM.

To qualify as Business Reply Mail (BRM), you need to create an account and obtain a permit number, which is assigned by your local Mailing Requirements department. This process involves filling out PS Form 6805 and submitting it to your local Mailing Requirements department.

Woman Holding An Envelope
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You'll also need to create envelope artwork, which can be done by emailing a copy of the completed form to [email protected] or by using the USPS Business Gateway Account if you have a Mailer ID (MID) and Customer Registration (CRID). This will give you an electronic copy of the BRM envelope artwork needed to print your own envelopes.

To qualify as QBRM, your pieces must be automation-compatible letter-size pieces that qualify for an automation postage rate and a reduced per piece fee. This means that you need to ensure that your QBRM pieces meet the necessary specifications to qualify for this rate.

Here are the steps to create a QBRM account:

  • Create an account with your local Mailing Requirements department
  • Obtain a permit number
  • Create envelope artwork
  • Pay permit and fund your account
  • Print and begin mailing!

Note: Prior to printing, permit holders are encouraged to submit preproduction samples of BRM to the USPS for approval, especially for QBRM pieces.

Format and Elements

All pieces of Business Reply Mail (BRM) are subject to specific format elements, which are outlined in the USPS guidelines.

Printing is permissible if the text is legible to the satisfaction of the USPS, but handwriting, typewriting, and handstamping are not allowed to prepare BRM.

Ink colors are acceptable as long as the piece meets the reflectance standards in C840.

Additional Barcoded Standards for Letter Size

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Letter-size barcoded Business Reply Mail (BRM) enclosed in automation rate mailings and all Quality Business Reply Mail (QBRM) must be ZIP+4 barcoded.

Permit holders must use the ZIP+4 codes and equivalent barcodes assigned by the USPS, and delivery point barcodes are not permitted on BRM.

The ZIP+4 barcode must be placed on the address side of the piece.

The barcode must be positioned in either of two locations: as part of the delivery address block under C840, or within the barcode clear zone in the lower right corner of the piece.

Other BRM may be barcoded at the permit holder's option, but they must still meet the barcode standards in C840 and the envelope basis weight standards in 4.1.

Barcoded BRM must also meet all other mailpiece design standards in C810, including thickness.

4.0 Characteristics

In the world of formatting and design, there are certain characteristics that make a document truly effective. One key characteristic is the use of white space, which allows the reader's eye to rest and makes the content feel less overwhelming.

A set of white window envelopes fanned out on a flat surface, ready for mailing or office use.
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White space is essential for creating a clear visual hierarchy, and it's especially important in documents with multiple sections and subheadings. A good rule of thumb is to leave at least 1.5 times the font size between lines of text.

The use of headings and subheadings is another critical characteristic of effective formatting. These elements help to break up the content and provide a clear structure for the reader. In fact, research has shown that readers are more likely to engage with content that is organized in a logical and easy-to-follow way.

Headings and subheadings should be used consistently throughout the document to create a sense of rhythm and flow. This helps to guide the reader's eye and makes the content feel more dynamic.

5.0 Format Elements

All pieces of Business Reply Mail (BRM) are subject to specific format elements, which include the use of printed borders, ink colors, and reflectance standards.

Top view of a minimalist workspace featuring a laptop, glasses, and office supplies on a white desk.
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Handwriting, typewriting, and handstamping are not permitted to prepare BRM. Printed borders are allowed on business reply labels and cartons, as well as envelopes larger than 6-1/8 inches high or 11-1/2 inches long or 1/4 inch thick.

The imprint "NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES" must be printed in the upper right corner of the address side of the piece. This imprint must not extend more than 1-3/4 inches from the right edge of the piece.

The legend "BUSINESS REPLY MAIL" or "BUSINESS REPLY LABEL" must appear on all pieces, in capital letters at least 3/16 inch high. This legend must be above the address.

The permit holder's number and post office that issued the permit must be included in the format elements. The words "FIRST-CLASS MAIL PERMIT NO. [NO., CITY, STATE]" must appear directly below the business reply legend, in capital letters.

The endorsement "POSTAGE WILL BE PAID BY ADDRESSEE" must also appear directly below the permit holder's information, in capital letters. At the permit holder's discretion, the permit number and postage endorsement may be surrounded by a rule or border.

A complete address, including the permit holder's name, delivery address, city, state, and BRM ZIP Code, must be printed directly on the piece.

Introduction and Benefits

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Business Reply Mail (BRM) is a great way to encourage customers to respond to your offers. It allows a mailer to distribute preprinted First-Class Mail and Priority Mail reply pieces to customers without charging them for return postage.

The mailer, not the customer, pays the return postage on BRM postcards, letters, self-mailers, flats, parcels, optical CDs, or label pieces. This can save mailers a lot of money on postage costs for large volumes of distributed reply pieces when a response is not assured.

BRM is perfect for direct marketers seeking to encourage orders, researchers needing survey responses, or magazine publishers soliciting subscriptions. It provides an extra inducement to customers to reply by not charging them for return postage.

The extra inducement of not paying return postage, not having to supply a postcard or envelope, and not needing to put an address on the mailpiece can make a big difference in response rates.

Frequently Asked Questions

What to write on business reply mail USPS?

To use Business Reply Mail with USPS, write "BUSINESS REPLY MAIL" in capital letters above the address, followed by "FIRST-CLASS MAIL PERMIT NO." and the permit number and issuing Post Office details. This ensures compliance with USPS regulations and facilitates efficient mail processing.

Can I leave business reply mail in mailbox?

Yes, you can simply drop Business Reply Mail in the mailbox, eliminating the need to find addresses or visit the post office.

Nellie Kling

Copy Editor

Nellie Kling is a seasoned copy editor with a keen eye for detail and a passion for clear, concise writing. She has honed her skills over years of experience, ensuring that every article she touches is polished and engaging. Nellie's expertise shines through in her coverage of cruise line news, where she provides insightful and well-researched content that captivates her audience.

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