
The Postal Services Commission is a regulatory body that oversees the postal sector in the UK. It was established in 2000 as a result of the Postal Services Act.
The Commission is responsible for ensuring that postal services are provided in a way that is fair, efficient, and effective. This includes setting regulatory frameworks and monitoring the performance of postal operators.
The Commission's structure consists of a Board, which is responsible for making key decisions, and a Chief Executive, who is responsible for implementing those decisions.
Establishment and History
The Postal Regulatory Commission is an independent establishment of the executive branch of the Government of the United States. This means it operates independently, making its own decisions without direct oversight from the President or Congress.
The commission plays a crucial role in overseeing the Postal Service, ensuring it runs efficiently and effectively. The Postmaster General is responsible for determining when the commission's plans are fully implemented, which triggers a written notice to Congress and the commission.
Every five years, the commission must submit a report to the President and Congress, providing an update on the Postal Service's performance and any necessary recommendations. This report is a result of a thorough review process, where the Postal Service is given a reasonable opportunity to review and comment on the report.
Commission Structure and Roles
The Postal Regulatory Commission is made up of 5 Commissioners, appointed by the President with Senate approval. They're chosen based on their technical qualifications and expertise in areas like economics, law, or public administration.
Each Commissioner serves a 6-year term, ensuring a stable and experienced team. Not more than 3 Commissioners can be from the same political party.
The Commission has a Chairman, designated by the President, who serves at their pleasure. The Chairman is the top leader of the Commission.
In the absence of the Chairman, the Vice Chairman takes over. The Vice Chairman is chosen by a majority vote of the Commissioners.

The Commission also has an officer who represents the general public in public proceedings. This officer is designated by the Commission to ensure the public's interests are heard.
The Commissioners can't have financial interests in private companies that deliver mail, to avoid conflicts of interest. This ensures their decisions are fair and unbiased.
A Commissioner can continue to serve after their term ends until a new one is appointed, but only for a year.
Regulations and Procedures
The Postal Regulatory Commission is responsible for promulgating rules and regulations, as well as establishing procedures, to carry out its functions and obligations. These rules, regulations, and procedures are not subject to change or supervision by the Postal Service.
The Commission is subject to Executive Order No. 11570, which regulates conduct for the Postal Rate Commission and its employees. This order emphasizes the importance of impartiality and disinterestedness in the Commission's activities, procedures, decisions, and recommendations.
The Office of Personnel Management prepares initial standards of conduct regulations for the Commission, which include provisions for controlling ex parte contacts and prohibiting the receipt of gifts or favors from individuals or organizations with business before the Commission.
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Statutory Basis

The Postal Services Commission was established by the Postal Services Act 2000, specifically in section 1 and Schedule 1.
This act designated the Commission as a body corporate responsible for performing its functions on behalf of the Crown.
The Commission's functions were to be performed on behalf of the Crown, as stated in the act.
The Postal Services Commission was previously known as the Postal Services Commission and was designated as a national regulatory authority for the postal sector in the United Kingdom.
The Commission was abolished by the act, which replaced it with a new body, although the exact details of this replacement are not specified in the provided text.
Additional reading: Postal Services Act 2000
Rules and Regulations
The Postal Regulatory Commission is responsible for promulgating rules and regulations, and establishing procedures to carry out their functions and obligations. These rules, regulations, and procedures are subject to chapters 5 and 7 of title 5.
Rule 26(c) of the Federal Rules of Civil Procedure is referenced in the Commission's rules. The Federal Rules of Civil Procedure can be found in the Appendix to Title 28, Judiciary and Judicial Procedure.
The Commission's practice and procedure rules are found in parts 3001, 3010, 3015, 3020, 3025, 3030, 3031, 3050, and 3060 of title 39 of the Code of Federal Regulations. These rules govern the conduct of proceedings before the Commission.
The authority for the Commission is found in the Postal Services Act 2000, s.1 and Sch.1. The Commission is a body corporate performing functions on behalf of the Crown.
The Commission examines the Domestic Mail Manual to determine if it contains adequate safeguards to protect against abuses of rates for nonprofit mail. The Commission reports its findings and recommendations to the Postal Service.
If the Postal Service fails to act on the Commission's recommendations, the Commission may take necessary action to prevent abuse of rates or deception of consumers.
Expand your knowledge: Postal Services Act 2011
Operations and Services
The Postal Services Commission oversees the operations of postal services in the country.
It ensures that all postal services adhere to the same standards and regulations, promoting fair competition and efficient delivery.
The commission has the authority to license postal operators and set service standards.
This licensing process ensures that only qualified and reliable operators can provide postal services.
The commission also monitors the performance of postal services, tracking metrics such as delivery times and customer satisfaction.
This data helps identify areas for improvement and inform policy decisions.
The commission's efforts have led to significant improvements in postal services, including faster delivery times and increased customer satisfaction.
As a result, postal services have become more reliable and efficient, benefiting both customers and businesses.
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Reporting and Compliance
The Postal Services Commission is responsible for regulating and overseeing the postal industry. This includes ensuring that postal operators comply with regulatory requirements.
The Commission has the authority to investigate and take enforcement action against postal operators that fail to comply with regulations. This can include fines and penalties.
Postal operators must submit regular reports to the Commission, which includes financial information and operational data. These reports help the Commission monitor the industry and identify areas for improvement.
The Commission also sets standards for postal services, including service quality and customer service. Postal operators must meet these standards to maintain their licenses.
The Commission's role in ensuring compliance is critical to maintaining trust and confidence in the postal industry.
Employee Conduct and Benefits

The Postal Services Commission has strict guidelines in place to ensure its employees maintain the highest level of integrity and impartiality. The Commission is subject to Executive Order No. 11222, which sets standards of ethical conduct for government officers and employees.
Employees of the Commission are required to file confidential statements of outside employment and financial interests with a designated official of the Commission and the Director of the Office of Personnel Management. These statements must be filed concurrently and include details of any potential conflicts of interest.
The Commission also has strict control over ex parte contacts regarding particular matters at issue in contested proceedings. Public records must be maintained to identify the individuals involved and the nature of the subject matter discussed.
Regulation of Conduct for Its Employees
The Postal Rate Commission, now known as the Postal Regulatory Commission, has strict regulations in place to ensure its employees conduct themselves in an impartial and disinterested manner.
These regulations are outlined in Executive Order No. 11570, which emphasizes the importance of public confidence in the United States Postal Service.
The Commission's employees are subject to the same standards of conduct as government officers and employees, as prescribed in Executive Order No. 11222.
To prevent conflicts of interest, employees are required to file confidential statements of outside employment and financial interests with a designated official of the Commission and the Director of the Office of Personnel Management.
These statements must be filed concurrently, which means they are submitted at the same time.
The Commission also maintains strict control over ex parte contacts, which are meetings or communications between individuals and the Commission regarding particular matters at issue in contested proceedings.
Public records of these contacts are kept, including the identities of the individuals involved and the nature of the subject matter discussed.
Commissioners and employees are prohibited from accepting honoraria, travel expenses, entertainment, gifts, loans, favors, or anything of value from individuals or organizations having business with the Commission.
This rule applies to anyone except those with close family or personal relationships.
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Retiree Health Benefits Fund
The Postal Service Retiree Health Benefits Fund is a unique requirement that sets the United States Postal Service apart from other federal agencies. No other federal agency is required to pre-fund future retirees' health benefits in this manner.
The Postal Service must make annual payments of between $5.4 billion and $5.8 billion to the fund from 2007, as mandated by the Postal Accountability and Enhancement Act. This requirement has been a major contributor to the Postal Service's financial struggles.
The fund has been criticized for its impact on the Postal Service's finances, with some arguing that it's a major reason for the agency's perilous financial condition. The consequences of this funding requirement are still debated among experts.
In 2011, the Postal Service had to suspend its weekly payment of $115 million into the fund due to a debt of $8 billion and a surplus of $6.9 billion in the retirement plan.
Significant Documents

The Postal Services Commission has been actively working on several significant documents related to market dominant products and service performance measurement systems.
The Commission has acknowledged the Postal Service's proposed revisions to its Service Performance Measurement (SPM) Plan for Market Dominant products as part of Docket No. RM2024-9.
The Commission has also adopted amendments to its rules concerning rate incentives for Market Dominant products.
The Postal Service's proposed revisions to its SPM Plan for Market Dominant products from Docket No. N2024-1 will be considered as part of Docket No. RM2024-9.
The Commission has proposed revising the criteria that a rate incentive must satisfy to be included in the percentage change in rates calculation.
The Commission has proposed revising the definition of "rate of general applicability" in relation to Market Dominant products.
Here are some key documents related to the Commission's work on market dominant products and service performance measurement systems:
- Service Performance Measurement Systems for Market Dominant Products (03/10/2025)
- Market Dominant Postal Products (02/26/2025)
- Service Performance Measurement Systems for Market Dominant Products (10/31/2024)
- Service Performance Measurement Systems for Market Dominant Products (10/30/2024)
- Market Dominant Postal Products (09/30/2024)
Definitions
The Commission is the Postal Regulatory Commission, which is a key entity in the postal services system.
The Commission is defined in the Act, which also provides definitions for other important terms used in the postal services context.
The Act defines the Commission as a specific entity, but it also references the Postal Service, which is a crucial part of the postal services system.
The Postal Service is defined in Title 39 of the United States Code, specifically in section 102.
A competitive product is a type of product that is defined in the same section of the Act, and it's an important concept in understanding the postal services system.
A market-dominant product is another type of product that is defined in the same section, and it plays a significant role in the postal services system.
These definitions are essential in understanding the postal services system and the role of the Commission within it.
Frequently Asked Questions
How do I file a complaint against a post office?
To report a complaint against a post office, contact the USPS Office of the Inspector General (OIG) online or by calling 1-888-877-7644. File a complaint to report theft, fraud, or waste.
What does the Postal Regulatory Commission do?
The Postal Regulatory Commission oversees the U.S. Postal Service, ensuring it sets fair rates and meets all legal requirements. It's the watchdog that keeps the Postal Service accountable and compliant with the law.
Who is the commissioner of the Postal Service?
The Commissioner of the Postal Regulatory Commission is Ann C. Fisher, a 32-year federal employee with a unique distinction of being sworn in twice by both President Trump and President Biden.
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