
The Postal Services Act 2000 was a significant piece of legislation that transformed the postal industry in the UK.
The Act aimed to promote competition and choice in the postal market, allowing customers to choose from a range of postal services.
This was a major shift from the previous monopoly held by Royal Mail, which had been the sole provider of postal services in the UK for over 300 years.
The Act introduced new rules and regulations to govern the postal market, including the requirement for postal operators to provide a universal service obligation.
The universal service obligation meant that postal operators had to provide a basic postal service to all parts of the UK, regardless of the cost or difficulty of delivery.
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Key Provisions
The Postal Services Act 2000 has several key provisions that shaped the postal industry in the UK.
The Act was amended by the Postal Services Act 2000 (Consequential Modifications to Local Enactments) Order 2003, which was made on June 10, 2003, and laid before Parliament on June 12, 2003.
This amendment brought about changes to local enactments, ensuring they were aligned with the new postal services framework.
The Postal Services Act 2000 also led to the creation of secondary legislation, including the Postal Packets (Revenue and Customs) Regulations 2007, which was made on June 22, 2007.
The Regulations aimed to clarify the revenue and customs aspects of postal packets.
The Act's provisions were further clarified through commencement orders, such as the Postal Services Act 2000 (Commencement No. 5) Order 2007, which was made on June 20, 2007.
This order specified the date for the commencement of certain provisions of the Act, which was July 15, 2007.
Here are some key pieces of legislation related to the Postal Services Act 2000:
- Postal Services Act 2000 (Consequential Modifications to Local Enactments) Order 2003 (SI 2003/1542)
- Postal Services Act 2000 (Commencement No. 5) Order 2007 (SI 2007/1181)
- Postal Packets (Revenue and Customs) Regulations 2007 (SI 2007/2195)
Liberalisation and Reforms
The Postal Services Act 2000 introduced significant reforms to the postal industry. Section 11 of the Act allows PostComm to grant licences that would otherwise contravene the general prohibition on conveying a letter from one place to another.
This liberalisation was further clarified by Section 7, which stated that carrying letters under £1 value would not contravene the prohibition.
Liberalisation

Liberalisation has been a key aspect of the reforms, allowing for more flexibility in certain areas. Section 11 of the regulations enables PostComm to grant licences that would otherwise be prohibited by the general rules.
Carrying letters of low value is exempt from the general prohibition. Section 7, as amended by the 2002 regulations, states that carrying letters valued under £1 does not contravene the rule.
This liberalisation has likely made it easier for companies to operate in the industry, without having to worry about minor infractions.
Vpost3600 - EU and UK Law
In the EU and UK, postal services are exempt from VAT under specific conditions. Article 132(1)(a) of Council Directive 2006/112 provides for the exemption of public postal services, including the supply of goods incidental thereto.
The exemption was transposed into UK law at Group 3 (Postal Services) of Schedule 9 (Exemptions) to the VAT Act 1994. This legal basis supports the exemption of postal services provided by Royal Mail.

A universal service provider is defined as a person who provides a universal postal service or part of such a service in the UK. Public postal services include services that allow a person access to the provider's postal facilities, provided pursuant to a licence duty.
Services are not considered public postal services if the price is not controlled by or under a licence, or if the terms are freely negotiated. However, if a licence duty requires the universal service provider to make the services available to persons generally, this exception does not apply.
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Restrictions and Penalties
Under the Postal Services Act 2000, the Postal Services Commission has the power to enforce restrictions and penalties on postal operators who fail to meet the Act's requirements.
The Commission can impose a fine on postal operators that fail to comply with the Act, with the maximum fine being £10,000. This fine can be imposed for each day that the operator is in breach of the Act.
In addition to fines, the Commission can also revoke a postal operator's license if they continue to fail to meet the Act's requirements. This means that the operator would no longer be allowed to provide postal services.
Legislation Is Available in Different Versions
Legislation is available in different versions, which can sometimes be confusing. The latest available version of the legislation, known as the "Latest Available (revised)" version, includes all the updates made by subsequent legislation and has been edited by our team.
This version can be found, along with a list of changes made to the text, in the "Changes to Legislation" area.
If you're interested in seeing the original version of the legislation as it was when it was first enacted or made, you can find that in the "Original (As Enacted or Made)" section. No changes have been applied to this version of the text.
If you're trying to understand the changes made to a piece of legislation, you can find a list of changes made by and/or affecting this legislation item in the "Changes to Legislation" area.
For your convenience, all formats of all associated documents are available, along with links to related legislation and further information resources.
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Interfering with the Mail
Interfering with the mail is a serious offense that can have severe consequences. Intentionally delaying or opening a postal packet in the course of its transmission by post is a clear example of this.
The law takes a strong stance against mail tampering, and it's not just about the mail itself. 84 is the section number that deals with the specifics of interfering with the mail.
If you're caught tampering with the mail, you could face serious penalties. The law is clear: intentionally delaying or opening a postal packet in the course of its transmission by post is a serious offense.
Frequently Asked Questions
What is Section 84 of the postal service Act 2000?
Section 84 of the postal service Act 2000 makes it an offence to open a postal packet that was not intended for you, with the intention of causing harm or without a valid reason
Sources
- https://www.legislation.gov.uk/ukpga/2000/26/contents
- https://en.wikipedia.org/wiki/Postal_Services_Act_2000
- https://www.lexisnexis.co.uk/legal/legislation/uk-parliament-acts/postal-services-act-2000-c26
- https://www.gov.uk/hmrc-internal-manuals/vat-postal-services/vpost3600
- https://www.lexisnexis.co.uk/legal/legislation/uk-parliament-acts/postal-services-act-2000-c26/part-v/section-84
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