
If you're shipping packages with FedEx, you've probably noticed they offer two main options: SmartPost and Ground. SmartPost is a cost-effective choice for lightweight packages, while Ground is better suited for heavier items.
SmartPost packages can weigh up to 70 pounds, which is perfect for sending items like clothing, books, or small electronics.
FedEx SmartPost is a great option for businesses that send a high volume of lightweight packages, as it can save them up to 50% on shipping costs compared to Ground.
What is FedEx SmartPost?
FedEx SmartPost is a cost-effective shipping service designed for eCommerce retailers shipping packages weighing under 70 pounds. It leverages a partnership between FedEx and the USPS for last-mile delivery.
This service allows for competitive pricing while ensuring reliable delivery. The combined approach of FedEx and USPS ensures that packages reach customers' doorsteps efficiently.
What Is SmartPost?
FedEx SmartPost is a cost-effective shipping service designed for eCommerce retailers shipping packages weighing under 70 pounds. It's a game-changer for online sellers who want to save on shipping costs without compromising on reliability.
This service leverages a partnership between FedEx and the United States Postal Service (USPS) for last-mile delivery.
Tracking Package
Tracking your package with FedEx SmartPost can be a bit tricky, but don't worry, it's still possible.
Both FedEx SmartPost and FedEx Ground Shipping offer online tracking, so you can stay up-to-date on the status of your package.
FedEx Ground Shipping provides full tracking throughout the entire shipping process.
Tracking for SmartPost becomes available once the USPS handles the final delivery.
You can rest assured that your package will be delivered to your doorstep, even if it's handled by multiple carriers.
Comparing
Selecting the right shipping option is essential for both businesses and individuals. FedEx SmartPost and FedEx Ground are two popular choices, each offering distinct features to suit different shipping needs.
FedEx SmartPost is a cost-effective option for lightweight packages. FedEx Ground is a more comprehensive service that offers faster delivery times.
FedEx SmartPost uses the USPS for last-mile delivery, which can be beneficial for rural areas. FedEx Ground has a more extensive network of delivery locations.
FedEx SmartPost is ideal for businesses that ship a high volume of packages weighing less than 70 pounds. FedEx Ground is better suited for businesses that require faster delivery times.
FedEx SmartPost can be more affordable for businesses with a large number of packages to ship. FedEx Ground offers a more predictable delivery schedule.
Speed and Transit Times
FedEx Ground Shipping typically delivers packages within 1-5 business days, depending on the distance. In contrast, SmartPost offers a slightly longer delivery window of 2-7 business days.
FedEx Ground offers a faster delivery window of 1-5 business days, with more predictable and guaranteed transit times. This makes it the preferable option for shipping urgent items or meeting strict deadlines.
On average, FedEx SmartPost takes about 1.5 days longer to arrive compared to FedEx Ground and Home Delivery, which averages roughly 2.5 days of transit time within the U.S.
Which One is Fastest?
FedEx Ground Shipping is generally the fastest option, delivering packages in just three to five business days.

The delivery time for Smartpost, on the other hand, can range from two to seven business days.
This delay is due to FedEx transferring your package to USPS, which adds an extra day or two to the delivery time.
In our experience, the extra wait time is worth it for some, especially those who need to save a few bucks on shipping costs.
Speeds and Transit Times
FedEx Ground Shipping typically delivers packages within 1-5 business days, depending on the distance.
FedEx SmartPost offers a slightly longer delivery window of 2-7 business days, though delays can occur if USPS requires additional handling.
During peak seasons, transit times may extend due to increased shipping volumes.
FedEx Ground offers a faster delivery window of 1-5 business days, with more predictable and guaranteed transit times.
For non-urgent deliveries, FedEx SmartPost can be a cost-saving alternative, but it's not ideal for shipping urgent items with strict deadlines.
Claim: Slow
FedEx SmartPost is indeed slower than other shipping options. On average, it takes about 1.5 days longer for SmartPost packages to arrive compared to FedEx Ground and Home Delivery.

The delay in delivery with SmartPost is due to FedEx transferring the package to USPS, which takes an additional day or two to deliver to the post office. This can add 2-5 days to the delivery time, making it 2-7 days in total.
FedEx Ground Shipping, on the other hand, offers a faster delivery speed, ranging from three to five business days. This is because FedEx Ground doesn't involve the transfer to USPS, making it a more direct shipping option.
However, the extra time it takes for SmartPost to deliver may be worth it if the savings are significant. For lower-weight packages, the cost of SmartPost is generally less than FedEx Ground and Home Delivery.
How Affordable Is?
FedEx SmartPost is an economical delivery option, particularly suited for lightweight packages, making it a cost-effective choice for many businesses.
FedEx SmartPost is generally more economical than Ground Shipping, making it ideal for businesses looking to minimize shipping costs for lightweight packages.
FedEx SmartPost does not include residential surcharges, which makes it less expensive than Ground Shipping. This means you can ship lightweight and smaller items with low postage rates.
If speed is a priority, Ground Shipping's higher cost is justified by its faster delivery times and comprehensive tracking. However, for non-urgent shipments, FedEx SmartPost can provide significant cost savings.
Package Size and Weight Restrictions
FedEx SmartPost handles packages up to 70 pounds.
The maximum combined length and girth for FedEx SmartPost packages is 130 inches. This is an important consideration when packing your shipment.
For packages over 70 pounds, FedEx Ground is a better option. It accommodates packages up to 150 pounds.
FedEx Ground also has similar size limitations to SmartPost, but it's the way to go for oversized or exceptionally heavy shipments.
Delivery Options and Support
FedEx Ground offers more flexibility in delivery options, including specific delivery times and Saturday delivery, making it a better choice for businesses with particular delivery schedules.
FedEx SmartPost, on the other hand, provides basic tracking through the USPS system, which may not offer as granular visibility.
For superior customer support, FedEx Ground stands out with extensive customer support options, including phone, email, and chat services.
If comprehensive tracking is vital, FedEx Ground is the preferred service, offering robust tracking features with real-time updates and detailed package status information.
Service Areas
FedEx SmartPost and FedEx Ground Shipping serve all 50 U.S. states, including military addresses.
However, Ground Shipping doesn't service PO Boxes, APO, or FPO addresses.
You can use FedEx International Economy and FedEx International Priority for international needs, which provide fast delivery to over 220 countries and territories.
Both FedEx SmartPost and UPS SurePost use the same model for last mile delivery via USPS, making them cheaper options than each carrier's ground deliveries.
UPS SurePost packages are delivered to the post office closest to the recipient's address, whereas FedEx SmartPost packages are dropped to the nearest USPS regional hub.
FedEx SmartPost offers no-cost Saturday delivery, just like UPS SurePost.
Tracking and Notifications
You can track your package with both FedEx SmartPost and FedEx Ground Shipping, but the level of tracking detail varies between the two services. FedEx Ground offers full tracking throughout the shipping process, while SmartPost tracking becomes available once the USPS handles the final delivery.
FedEx Ground provides robust tracking features, giving you real-time updates and detailed package status information. This is especially useful for managing shipments and ensuring timely deliveries.
Both FedEx Ground and SmartPost allow customers to sign up for email or text notifications, keeping them informed about their shipment's progress. This way, you'll always know where your package is and when it's expected to arrive.
Delivery Options: Residential vs Business
FedEx Ground offers more flexibility in delivery options than FedEx SmartPost, including specific delivery times and options like Saturday delivery.
For business customers with particular delivery schedules, this level of customization can be a game-changer. FedEx Ground's flexibility makes it the better option for businesses needing tailored delivery solutions.
FedEx SmartPost, on the other hand, excels at reliable residential deliveries, but lacks the same level of delivery customization as FedEx Ground.
Customer Support
When you need help with a shipping issue, it's essential to choose a delivery option that provides reliable customer support. FedEx Ground stands out for its extensive customer support options, including phone, email, and chat services.
FedEx Ground's customer support services are designed to resolve shipping issues efficiently. This is a major advantage over FedEx SmartPost, which relies on USPS for customer service.
USPS handling customer service for FedEx SmartPost can complicate tracking and issue resolution. This can lead to frustration and delays in getting your issues resolved.
Pros and Cons
FedEx SmartPost and Ground have their advantages and disadvantages.
FedEx SmartPost is generally more cost-effective, with lower shipping rates compared to FedEx Ground.
One con of FedEx SmartPost is that delivery times are longer, typically taking 2-8 business days.
Another drawback is that it may not be available for all package types and sizes.
However, FedEx Ground offers faster delivery times, typically within 1-5 business days.
Customer Feedback

Customer feedback is a crucial aspect to consider when choosing between FedEx SmartPost and FedEx Ground Shipping. Both services have received positive feedback from customers.
FedEx SmartPost is appreciated for its cost-effectiveness, which is a significant advantage for those on a budget. However, some users have noted slower delivery times compared to other services.
FedEx Ground Shipping, on the other hand, is frequently praised for its speedy delivery and robust tracking capabilities. This makes it a great option for those who need to receive packages quickly.
Customers have highlighted FedEx Ground's responsive customer service and efficient issue resolution as significant advantages. This is reassuring for those who may encounter any issues with their packages.
While SmartPost benefits from lower costs, some users have experienced delays and challenges with package tracking once USPS takes over the final delivery.
Pros and Cons
Let's dive into the pros and cons of this topic. One of the main advantages is that it can save you time and effort in the long run.

On the other hand, it can also lead to a lack of personal growth and development.
One of the biggest benefits is that it can provide a sense of security and stability.
However, it can also limit your creativity and innovation.
Having a clear plan can help you achieve your goals more efficiently.
But, being too rigid with your plans can prevent you from adapting to changing circumstances.
It's worth noting that some people may find it difficult to make decisions without a clear plan.
While others may feel stifled by the constraints of a plan.
Claim #2
Claim #2 is a common misconception about FedEx SmartPost. It's often thought to be a USPS service, but technically, it's a product offered by FedEx.
However, the Postal Service does handle the final delivery of SmartPost packages, which gives this service some advantages when shipping to residences.
SmartPost has full coverage to every residential address in the U.S., including API, FPO, and DPO.
Claim #3 Bad

FedEx SmartPost is not a bad service, despite some claims to the contrary. In fact, its reliability has improved significantly over the years.
Early on, SmartPost did have some issues due to the need for FedEx and USPS to get everyone on the same page. This included formatting shipping labels and generating tracking numbers.
However, FedEx has made significant changes to its network, including adding new hubs, which has improved SmartPost's transit times.
Today, SmartPost is a unique service that leverages the strengths of both FedEx and USPS. It's a smart, strategic service that's perfect for small parcel ecommerce order fulfillment.
Choosing the Best Option
When shipping with FedEx, it's essential to consider your package size and weight. FedEx SmartPost is ideal for lightweight and smaller items with low postage rates.
If you're on a tight budget, FedEx SmartPost might be the way to go. It's less expensive than Ground Shipping because it doesn't include residential surcharges.
Businesses seeking cost savings for non-urgent shipments may prefer SmartPost. This is because it's designed for lighter packages that don't require fast delivery.
Your choice of shipping option ultimately depends on your specific needs and budget constraints. If you need faster, more reliable delivery with comprehensive tracking, FedEx Ground might be the better choice.
FedEx Ground is better suited for businesses that require more reliable delivery. This is because it offers comprehensive tracking, which is essential for businesses that need to keep tabs on their packages.
Frequently Asked Questions
Why does FedEx SmartPost take so long to deliver?
FedEx SmartPost takes longer to deliver because it involves more handoffs between carriers, including USPS. This multi-carrier process can lead to longer delivery times compared to FedEx Ground.
Who actually delivers FedEx SmartPost?
FedEx SmartPost packages are delivered by FedEx Ground for most areas, but in some cases, the United States Postal Service (USPS) takes over delivery. This typically applies to P.O. Boxes, U.S. territories, and Military Mail.
Why is FedEx SmartPost so cheap?
FedEx SmartPost is a cost-effective option because it leverages the US Postal Service for final delivery and relies on truck transportation, reducing costs. This efficient network also means that delays can occur due to high volumes, making it a trade-off for the lower price.
Sources
- https://coolparcel.com/courier/fedex/compare/smartpost-vs-ground
- https://www.shipscience.com/comparing-fedex-smartpost-and-fedex-ground-shipping-services/
- https://www.shipscience.com/comparing-fedex-smartpost-vs-fedex-ground-which-shipping-option-is-best-for-you/
- https://www.shipcalm.com/blog/fedex-smartpost/
- https://www.efulfillmentservice.com/2017/04/is-fedex-smartpost-too-slow/
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