
The US Postal Service (USPS) and FedEx SmartPost are a match made in heaven for small businesses and online sellers. This service allows you to combine the reliability of the USPS with the efficiency of FedEx.
FedEx SmartPost uses the USPS to deliver packages to residential addresses, which can save you money on shipping costs. This is because the USPS has a vast network of delivery routes and personnel already in place.
By leveraging this existing infrastructure, FedEx SmartPost can offer competitive rates and reliable delivery to customers.
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Understanding USPS and FedEx SmartPost
FedEx SmartPost is a cost-effective alternative to standard FedEx Ground shipping, especially for businesses shipping lightweight items in bulk.
It leverages both FedEx and USPS networks, resulting in lower shipping costs but potentially longer delivery times.
This hybrid service is ideal for businesses that need to ship lightweight items in bulk, as it can save them money on shipping costs.

FedEx handles the initial transit until the local USPS office takes over for final delivery, making it a convenient option for businesses with a high volume of lightweight shipments.
USPS and FedEx have different strengths: USPS is cheaper and has more shipping options, while FedEx is known for fast delivery.
However, FedEx SmartPost can offer a balance between cost and speed, depending on the specific shipping needs of a business.
By choosing FedEx SmartPost, businesses can take advantage of the cost savings of USPS while still leveraging the reliability and speed of FedEx.
See what others are reading: Usps Ground Advantage Pickup
Decline and Challenges
The US Postal Service is facing a decline in service, which has caused problems for businesses like Robert Stanton's auto repair shop in Tunica, Mississippi. He's experienced issues with delayed shipments, including a package that took two weeks to arrive after being sent via FedEx SmartPost.
The Postal Service's new Postmaster General, Louis DeJoy, has implemented changes aimed at improving efficiency, but these changes have led to operational shakeups and delays. He's required trucks to run on-time and on-schedule, and realigned the agency's reporting structure.
According to the Postal Service, they're experiencing a "temporary service decline" which they're addressing. However, this decline has caused significant delays, with some packages taking weeks to arrive, even when they're just a short distance away from the business.
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Postal Service Decline

The Postal Service has been experiencing a decline in its services, causing issues for businesses like auto repair shop owner Robert Stanton. He's had problems with delayed mail, including a package that took two weeks to arrive after being sent to Memphis.
Major operational shakeups at the Postal Service began in July under new Postmaster General Louis DeJoy, with the goal of improving efficiency. The changes included requiring trucks to run on-time and on-schedule and realigning the agency's reporting structure.
The Postal Service has acknowledged a "temporary service decline" and is working to address it. DeJoy told Congress that service had improved across all major mail and package categories the week before.
For Stanton, faster shipments are crucial to his business, which relies on online orders and mail for billing and payments. He's seen firsthand the impact of delayed mail, including a customer who mailed him a check that took three weeks to arrive from just one mile away.
Carriers like the Postal Service use data analytics to identify facilities that are over capacity and divert volume to other facilities to keep packages moving. This can help prevent backlogs and get packages delivered more quickly.
Curious to learn more? Check out: Postmaster General Dejoy Speaks to Postal Service Board.
What to Do If You Accidentally Used the Wrong Carrier

Accidentally using the wrong carrier can be a real headache, but don't worry, I've got you covered. You can contact the carrier you used and tell them about the mistake, giving them the tracking number or any other details about the package.
The carrier might be able to get the package and send it to the right shipping service, which could help avoid delays. If the package has already been processed by the wrong carrier, they might be able to forward it to the right one, but there could be extra fees.
It's essential to act fast and work closely with both carriers to get your package delivered as quickly as possible. By doing so, you can help get your shipment back on track and delivered safely.
Here's a breakdown of potential outcomes and resolution steps for common scenarios:
By following these steps, you can minimize the impact of using the wrong carrier and get your package delivered to its intended destination.
SmartPost Features

FedEx SmartPost offers more detailed and reliable tracking updates compared to USPS.
The tracking updates provided by FedEx SmartPost are typically more detailed, making it easier to stay informed about the status of your packages.
USPS tracking is robust for most services, but it may not match the level of detail offered by FedEx SmartPost.
Certified Mail is an option available through USPS that provides enhancements to tracking, but it's not as comprehensive as FedEx SmartPost's tracking features.
Additional reading: Does Fedex Smartpost Deliver to Po Boxes
Comparing Options
USPS offers a broader range of shipping options, including international services, while FedEx SmartPost is primarily focused on domestic shipping within the United States.
To determine the most cost-effective option, compare pricing structures and available features side by side. Utilize online tools and comparison charts to input your shipment details and evaluate which carrier offers the best rates for your specific needs.
Shipping costs between FedEx and USPS can change a lot, depending on package size, weight, where it's going, and how fast it needs to get there. FedEx is often cheaper for fast shipping, while USPS is better for slower shipping and smaller packages.
Curious to learn more? Check out: Usps Last Mile Delivery

Here's a comparison of shipping costs for different scenarios:
Keep in mind that these rates can change, and other factors like service level, package size, and extra features can also affect cost.
Shipping and Delivery
Shipping with USPS and FedEx SmartPost offers a range of options. USPS provides international services, while FedEx SmartPost focuses on domestic shipping within the United States.
USPS SmartPost is a cost-effective option for light packages, with estimated delivery times of 2-7 business days. It can save you up to 75% compared to other shipping options.
FedEx Ground Economy is another solid choice for shipping light packages, using USPS's network for delivery. This allows FedEx to cover the whole US and offer cheap returns, making it a win-win for online shops and buyers.
Here's a brief comparison of shipping options:
Don't forget to follow delivery point access rules when shipping with FedEx. Packages must be delivered to the door or a drop-off location, as putting them in USPS mailboxes can cause delays and extra costs.
How It Works

FedEx Ground Economy uses USPS for the last mile, making it a great option for light packages under 2 pounds.
This team-up allows FedEx to reach even the most distant places in the U.S.
USPS gets more packages to deliver through this partnership, making it a win-win for both companies.
Shipping Options
USPS offers a broader range of shipping options, including international services, while FedEx SmartPost is primarily focused on domestic shipping within the United States.
For businesses shipping light packages, USPS SmartPost is a great option, offering estimated delivery times of 2-7 business days and cost savings of up to 75% compared to other carriers.
FedEx Ground Economy is another solid choice for shipping light packages, using USPS's big network for delivery and offering cheap returns.
Here's a comparison of USPS SmartPost and FedEx Ground Economy:
I've used both USPS SmartPost and FedEx Ground Economy for shipping, and I can attest that they're both reliable options for businesses with light packages to send.
Shipping Off-Peak

Shipping off-peak can make a big difference in the reliability of your delivery times. Scheduling shipments during non-peak periods can minimize the risk of delays.
Shipping during off-peak times, such as early morning or late evening, can also help reduce the risk of delays. This is because there are fewer trucks on the road, making it easier to get your package to its destination.
If possible, schedule shipments during non-peak periods to minimize the risk of delays and ensure more reliable delivery times.
Service Coverage Areas
FedEx Ground Economy, the new name for SmartPost, is a great option for light packages under 2 pounds. It's a team-up between FedEx and USPS that lets FedEx reach even the most distant places in the U.S.
USPS has a wide range of services, including Parcel Select Lightweight and Media Mail, which meet different customer needs. These services are perfect for packages that don't require a lot of speed or special handling.
FedEx offers a variety of services as well, including special shipping for alcohol. This is a great option for customers who need to ship packages that require a bit more care.
Reliability and Customer Service

Reliability and Customer Service are two crucial factors to consider when choosing a shipping carrier.
USPS boasts an impressive on-time delivery rate of approximately 95% for domestic shipments. FedEx SmartPost, however, edges out USPS with a 97% on-time delivery rate.
Both carriers can experience delays due to weather, high volume periods, and other unforeseen factors, so it's essential to plan ahead and factor in some extra time for delivery.
Reliability
USPS boasts an impressive on-time delivery rate of approximately 95% for domestic shipments.
FedEx SmartPost is a close second, achieving an on-time delivery rate of around 97%.
Both carriers can experience delays due to weather, high volume periods, and other unforeseen factors.
Their reliability is a testament to the hard work and dedication of their teams, ensuring that packages reach their destinations safely and efficiently.
Customer Service
USPS offers extensive in-person support through its network of local post offices.
FedEx SmartPost provides comprehensive support via live chat, phone, and email.
Address Accuracy

An accurate shipping address is crucial for timely deliveries. Double-checking addresses can save you from additional fees or delays.
A single typo or incorrect detail can cause a shipment to be held up or returned. This is why it's essential to verify all details before sending.
Shipping companies often charge extra for address corrections, which can add up quickly. This is a cost you can avoid by being meticulous with your address.
In some cases, incorrect addresses can even lead to packages being lost forever. This is a worst-case scenario, but it's a risk you don't want to take.
Double-checking shipping addresses can be as simple as re-reading the address or asking the sender to confirm it. This extra step can make all the difference.
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Pricing and Features
Comparing pricing and features of USPS SmartPost and FedEx is a no-brainer. To get the best rates, compare pricing structures and available features side by side using online tools and comparison charts.

One thing to keep in mind is that USPS SmartPost is significantly cheaper than FedEx for light packages, making it a smart pick for online shops and buyers.
If you're looking for a carrier that covers the whole U.S., FedEx Ground Economy is your best bet, reaching 94% of the population through its convenient return options.
Here's a quick comparison of the benefits:
Benefits for Customers
As a customer, you're likely looking for a shipping option that fits your needs and budget. One of the biggest benefits of USPS SmartPost is its cost savings, which can be up to 50% cheaper than FedEx for light packages.
USPS offers a nationwide reach, covering the whole US, making it perfect for areas hard to reach by other carriers. This is especially useful for online shops and buyers who need to ship to customers across the country.
FedEx Ground Returns has a convenient return process, with over 94% of people having access to a drop-off spot. This makes it easy to return items, giving customers peace of mind.
Here's a comparison of the benefits of different shipping options:
Weight and Size Limitations

As you prepare to ship your packages, it's essential to know the weight and size limitations set by USPS and FedEx.
USPS and FedEx have strict rules for package size and weight.
To avoid problems, measure and weigh your packages carefully to meet these standards.
Expand your knowledge: Woocommerce Weight Based Shipping
Return Only Mail
Return Only Mail is available through FedEx Ground Economy, which is a shipping service that utilizes FedEx's Ground with final delivery by the U.S. Postal Service.
With Return Only Mail, FedEx delivers packages to the post office closest to the final destination, and then USPS takes care of the rest. This service is perfect for situations where you only need to send a package back to the sender.
FedEx Ground Economy is available for residential destinations in the 50 U.S. states, Puerto Rico, and the U.S. territories, including P.O. boxes and military APO/FPO/DPO destinations.
For more insights, see: Return Mail Inc. V. United States Postal Service
Regulations and Rules
The USPS has strict rules for mailbox access. Only USPS and the home's residents can use the mailbox. FedEx and UPS must deliver packages to the door or a drop-off spot, not the mailbox. This rule is in place to prevent unauthorized access and ensure the security of mail and packages.
Package Preparation and Tracking

Using sturdy boxes and appropriate packing materials is essential to protect your items during transit. This reduces the risk of damage and can lower shipping costs by minimizing package size and weight.
FedEx SmartPost typically provides more detailed and reliable tracking updates compared to USPS, but USPS tracking is robust for most services. You can also use Certified Mail for enhanced tracking.
Proper packaging and tracking are key to a smooth shipping experience, allowing you to address any delays or issues promptly.
Tracking Features
Tracking Features are a must-have for any package shipment. FedEx SmartPost typically provides more detailed and reliable tracking updates.
Both carriers offer tracking, but USPS tracking is robust for most services, with enhancements available through services like Certified Mail. This is especially useful for packages that require extra security.
Staying informed about your shipment's status is crucial to address any delays or issues promptly. Leveraging the tracking tools provided by both USPS and FedEx SmartPost can help you do just that.
Knowing how different carriers work helps you choose the best option for your package. This way, you get the best shipping status and delivery updates for you.
A different take: Fedex Smartpost vs Ground
Proper Packaging

Proper packaging is crucial to protect your items during transit. It reduces the risk of damage and can potentially lower shipping costs by minimizing package size and weight.
Always use sturdy boxes to ensure your items arrive safely. Sturdy boxes provide the necessary support and protection for your items.
Using the right packing materials is also essential. Appropriate packing materials, such as bubble wrap or packing paper, can help prevent damage and breakage.
Sturdy boxes and proper packing materials can help prevent damage and breakage. This can save you time and money in the long run.
By taking the time to properly package your items, you can ensure they arrive at their destination in great condition. Proper packaging is a small step that makes a big difference.
Here's an interesting read: Door to Door Shipping Boxes to New Zealand
Collaboration and Integration
FedEx and USPS have different strengths and weaknesses. FedEx is known for fast delivery but costs more, while USPS is cheaper and has more shipping options.

FedEx SmartPost used to team up with USPS for last-mile delivery. This collaboration was a hit with online shops for its return policies.
USPS is no longer part of the final delivery for FedEx Ground Economy. FedEx changed its name from FedEx SmartPost to FedEx Ground Economy.
Knowing the differences between FedEx and USPS helps you pick the best carrier for you.
Core Differences and Considerations
USPS is ideal for smaller, lighter packages. It offers a wide range of shipping options, including international services.
FedEx SmartPost excels in handling bulk shipments and larger packages domestically. It provides competitive pricing and reliable tracking.
Your choice between USPS and FedEx SmartPost should be based on your specific requirements, such as shipment volume, budget, delivery speed, and the nature of your packages.
Moving Volume In-House
FedEx is moving SmartPost volume in-house, a decision that's expected to increase delivery efficiency and help the company deliver to more residences on its own.

By insourcing roughly 2 million packages daily, FedEx Ground is taking over shipments that were once destined for SmartPost.
This move is an economic one, allowing FedEx to repurpose its former SmartPost facilities for small or large package sortation at FedEx Ground.
FedEx has already started integrating SmartPost volume, with the process on track to finish in the fall.
In the future, FedEx SmartPost will be rebranded, but it will continue to exist alongside FedEx Home Delivery.
The two products will remain distinct, with FedEx Home Delivery offering a money-back guarantee and SmartPost not having one, unless customers pay extra for "that peace of mind" on their shipment.
The Post Office will still be used for sub-pound volume, as this makes sense for FedEx.
Recommended read: Do You Have to Be Home for Fedex Delivery
Core Differences Among Carriers
FedEx has a significant presence in the U.S. package delivery market, holding around 30% share. USPS leads in domestic delivery, handling 40% of packages.
USPS focuses on domestic delivery, whereas FedEx excels in international shipping. This difference is crucial when deciding which carrier to use.
FedEx SmartPost is ideal for handling bulk shipments and larger packages domestically, with competitive pricing and reliable tracking.
Factors to Consider

When planning a shipping solution, there are several factors to consider. Shipment volume and frequency are crucial, as they determine the cost and efficiency of your shipping operations.
Package size and weight also play a significant role in determining shipping costs. A large, heavy package will cost more to ship than a small, light one.
Budget constraints are another important consideration. You need to balance the cost of shipping with the importance of getting your packages to their destination on time.
Desired delivery times are also a key factor. Do you need expedited shipping for a urgent package, or can you afford to wait a few extra days for a standard delivery?
You may also need to consider additional services like insurance or signature confirmation. These can provide an extra layer of protection and peace of mind for your packages and customers.
Frequently Asked Questions
Does FedEx SmartPost go through the USPS?
No, FedEx SmartPost no longer uses the USPS for final delivery. In 2021, FedEx began delivering these packages directly.
How do I track a SmartPost package?
To track a SmartPost package, use the tracking number, reference number, or TCN number provided by the sender, or sign up for FedEx Delivery Manager to track your package. If you're missing these numbers, you can still track your package with the help of FedEx Delivery Manager.
Why does FedEx SmartPost take so long to deliver?
FedEx SmartPost takes longer to deliver due to multiple handoffs, which can slow down the delivery process. This is because it uses a combination of FedEx and USPS services for the final leg of delivery.
Sources
- https://www.commercialappeal.com/story/money/industries/logistics/2020/08/31/fedex-smartpost-us-postal-service-sees-delays/5643480002/
- https://medium.com/postagemaker/how-the-usps-and-fedex-cooperate-to-deliver-packages-20c4d9027fb
- https://www.shipscience.com/comparing-usps-fedex-smartpost-which-is-the-better-option/
- https://parcelpath.com/does-usps-take-fedex-packages/
- https://www.refundretriever.com/blog/fedex-smartpost-what-you-need-to-know
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