Understanding CSA Scores for Trucking Companies: A Guide

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CSA scores are calculated using seven Behavior Analysis and Safety Improvement Categories (BASICs), which include Unsafe Driving, Fatigged Driving, Driver Qualifications, Vehicle Maintenance, Cargo-Related, Controlled Substances/Alcohol, and Crash Indicator.

Each BASIC has a severity weight and a percentage of total inspections, which are used to calculate the overall CSA score.

The CSA score is a snapshot of a company's safety performance at a specific point in time.

The Federal Motor Carrier Safety Administration (FMCSA) uses a 0-100 scale to rate trucking companies' safety performance.

What Is the FMCSA's Program?

The FMCSA's CSA program is designed to improve the safety of all drivers on the road.

Each motor carrier has a CSA score that represents how well they meet the established requirements. This score is a key indicator of a company's commitment to safety and compliance.

The CSA program is a vital tool for the FMCSA to monitor and regulate the safety of the trucking industry. It helps to identify areas where companies may need to improve their safety practices.

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A motor carrier's CSA score is calculated based on their compliance with established safety requirements. This means that companies that consistently follow safety guidelines will have a better score than those that don't.

A good CSA score can help a trucking company to build trust with their customers and maintain a positive reputation in the industry. On the other hand, a poor score can lead to increased scrutiny and potential penalties.

Understanding CSA Scores

Having a good CSA score is critical to the health of your trucking company. A good CSA score can lead to a safer and more compliant operation.

A good CSA score is having no CSA score in each CSA BASIC category, which means you haven't had any roadside inspections or those you had resulted in no violations. This is considered a perfect CSA score.

Each BASIC category has a percentile range of 0 to 100%, and the closer your CSA scores are to 0, the better. A 100% percentile score in a BASIC area means every other trucking company in your Safety Event Group has a better CSA score than you do in that category.

For another approach, see: Trucking Industry News Canada

What Is a Bad Score?

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A bad CSA score is a serious concern for any trucking company. If your score hits 50 or over, it's time to take action and improve your safety and compliance practices.

The FMCSA defines bad CSA scores, and it's not just about the overall score, but also the individual categories. For example, if your Crash Indicator score reaches 65%, you'll be subject to an FMCSA investigation.

The Intervention Thresholds are a key factor in determining a bad CSA score. Once your score hits 80% in a category, you'll receive a "CSA BASIC alert" and the FMCSA will start to take notice.

Here are the Intervention Thresholds for each CSA BASIC category:

If your CSA BASIC score remains above 90% for more than 2 months in a row in 2 or more categories, you'll be deemed a "High Risk Carrier" by the FMCSA. This is a serious consequence, and it's essential to address any issues immediately.

Don't wait until it's too late – if your CSA score hits 50 or over, take action to improve your safety and compliance practices.

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What Is a Good One

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A good CSA score is having no CSA score in each CSA BASIC category, which means you haven't had a roadside inspection or any inspections resulted in no violations.

Your goal should be to keep each BASIC score as close to 0 as possible, as a 0 in a CSA BASIC category indicates no violations were found.

Short of a perfect score, aim to be below 50, as a CSA score under 50 is considered acceptable.

However, the closer you can get your CSA score to 0, the better, as it can benefit you with fewer DOT audits, lower insurance premiums, and more clients.

In fact, a 0 in each of the seven BASIC categories would be considered a perfect CSA score, but if you're a motor carrier, a 100% percentile score in a BASIC area means every other trucking company has a better CSA score than you do.

So, strive to keep your CSA scores as low as possible, as a low score is better than a high one.

Impact of CSA Scores

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A good CSA score is crucial for the health of your trucking company.

Having a good CSA score leads to lower insurance rates, reduced fines, and a better reputation.

A good CSA score is having no CSA score in each CSA BASIC category.

No inspection is the best inspection from a DOT compliance standpoint, and it's a sign that your drivers are not giving law enforcement a reason to inspect them.

Each BASIC category in the CSA program has a percentile range of 0 to 100%.

Having a 100% percentile score in a BASIC area means that every other trucking company in your Safety Event Group has a better CSA score than you do.

The closer your CSA scores are to 0, the better.

A perfect CSA score is having a 0 in each of the seven BASIC categories, which means you haven't had a roadside inspection or any violations were found.

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Improving CSA Scores

Improving CSA Scores is crucial for trucking companies, and it starts with being proactive. You should make sure to do background checks when hiring drivers and prioritize safety while on the road.

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Preventing new violations is the best and fastest way to improve your CSA scores going forward. You can do this by putting a system in place to check the BASICs regularly and being proactive in managing risky areas.

To improve on your bad CSA scores, you can try the following:

  • Hiring drivers with good PSP scores, which include MVR information and all CSA violations a driver has had for 3 years.
  • Providing adequate on-board and recurring training.
  • Running internal inspections.
  • Maintaining regular preventative vehicle maintenance.
  • Using an ELD solution to avoid maintenance violations and driver hours-of-service violations.

By implementing these strategies, you can lower your CSA scores faster. Roadside inspections with no violations also cause your scores to lower faster! Violations will reduce in "severity" after 6 months, 13 months, and then are removed from your CSA record completely after 2 years.

What Is Good

A good CSA score is having no CSA score in each CSA BASIC category. In fact, a CSA score of 0 in each of the seven BASICs would be considered a perfect CSA score.

If your commercial vehicles aren't being inspected, then your drivers are generally not giving law enforcement a reason to inspect them. This is the best inspection from a DOT compliance standpoint.

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Each of the BASIC categories in the CSA program has a percentile range of 0 to 100%. This means that a 100% percentile score in a BASIC area is actually a bad thing, as it means that every other trucking company has a better CSA score than you do.

The closer your CSA scores are to 0, the better. This will benefit you with fewer DOT audits, lower insurance premiums, and may make it easier to land more clients as a responsible and trusted carrier.

Having a 0 in a CSA BASIC category means that you either haven't had a roadside inspection or that any roadside inspections resulted in no violations being found.

Improving CSA Scores

A good CSA score is having no CSA score in each CSA BASIC category. In fact, a CSA score of 0 in each of the seven Behavior Analysis Safety Improvement Categories (BASICs) would be considered a perfect CSA score.

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The closer you can get your CSA score to 0, the better. You can benefit from fewer DOT audits, lower insurance premiums, and may find it easier to land more clients as a responsible and trusted carrier.

To improve your CSA score, you should make sure you do background checks when hiring drivers and make sure your drivers prioritize safety while on the road. This will help prevent incidents that would affect your CSA score.

Preventing new violations is the best and fastest way to improve your CSA scores going forward. You can also improve on your bad CSA scores by putting a system in place to check the BASICs regularly and then being proactive in managing risky areas.

Here are some high-impact changes you can make to lower your CSA score and improve safety:

  • Hire drivers with good PSP scores (the FMCSA pre-employment screening program, includes MVR information and all CSA violations a driver has had for 3 years)
  • Provide adequate on-board and recurring training
  • Run internal inspections
  • Maintain regular preventative vehicle maintenance
  • Use an ELD solution to avoid maintenance violations and driver hours-of-service violations

Each of the BASIC categories in the CSA program (Unsafe Driving, Crash Indicator, Hours of Service, Vehicle Maintenance, Controlled Substances & Alcohol, Hazardous Materials and Driver Fitness) have a percentile range of 0 to 100%. If you're a motor carrier with a 100% percentile score in a BASIC area, this means that every other trucking company in your "Safety Event Group" (the FMCSA's questionable attempt to group carriers based due to a similar number of inspections) has a better CSA score than you do in that CSA category.

What Makes a Good Company?

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A good company is one that strives for excellence in all areas, including its CSA score. Lower CSA scores are better than higher scores.

To be considered acceptable, a company should aim for a CSA score under 50. Your company should aim to get as close to 0 as possible.

Companies that prioritize their CSA score will see improvements over time.

Unsafe Driving

Unsafe driving can lead to significant penalties in the form of CSA score points, with up to ten points per violation for severe infractions.

Speeding is a major contributor to unsafe driving, and can result in CSA score points for drivers and companies.

Improper lane changes, not paying attention, and failure to use a seat belt are also considered unsafe driving practices.

CSA score points for unsafe driving can have a ripple effect, impacting a company's overall CSA score and potentially leading to disciplinary action.

Companies can use data from reports like the Driver Safety Scorecard Report to identify and coach drivers on specific risky behaviors, such as speeding or failure to wear a seat belt.

Unsafe driving habits can have serious consequences, including accidents and crashes that can harm people and damage vehicles.

Program Basics and Compliance

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The CSA score program was launched in November 2010 to promote road safety. It has seven safety behavior metrics, including Alcohol/Controlled Substances violations, Hours of Service Compliance, Vehicle Maintenance, Crash Indicator, Unsafe Driving, Driver Fitness, and Hazardous Materials Compliance.

These metrics help identify unsafe behaviors, such as reckless driving, speeding, and the misuse of controlled substances. The program also focuses on regulations for hazardous materials, vehicle maintenance, and driver fitness.

Here are the seven safety behavior metrics in a list:

  • Alcohol/Controlled Substances violations
  • Hours of Service Compliance
  • Vehicle Maintenance
  • Crash Indicator
  • Unsafe Driving
  • Driver Fitness
  • Hazardous Materials Compliance

By understanding these metrics, trucking companies can take steps to improve their CSA scores and promote road safety.

Program Basics

The CSA Program was officially launched in November 2010 to promote road safety. The program aims to enforce safety regulations set by the FMCSA.

The CSA score program has seven safety behavior metrics, including Alcohol/Controlled Substances violations, Hours of Service Compliance, Vehicle Maintenance, Crash Indicator, Unsafe Driving, Driver Fitness, and Hazardous Materials Compliance.

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Here are the seven safety behavior metrics in detail:

  • Alcohol/Controlled Substances violations: This BASIC prioritizes the misuse of illegal drugs, alcohol, prescription, and over-the-counter medications that would impair your driving ability.
  • Hours of Service Compliance: This BASIC focuses on the requirements for bus drivers and large truck drivers to be awake, alert, and able to respond on time.
  • Vehicle Maintenance: This BASIC ensures proper vehicle maintenance, which promotes road safety.
  • Crash Indicator: This BASIC helps identify behaviors that contribute to crashes and patterns that lead to high crash involvement.
  • Unsafe Driving: This BASIC prioritizes unsafe behaviors such as reckless driving, speeding, inattention, using a hand-held cell phone, texting, and improper lane change.
  • Driver Fitness: This BASIC focuses on driving records, requiring every driver to be able to provide commercial driver’s licenses, state driving records, medical certificates, employment applications, and driving records annual reviews.
  • Hazardous Materials Compliance: This BASIC focuses on regulations that demand special attention, such as how to package, label, mark, and load hazardous materials.

The CSA score program is of great benefit to the industry, helping to identify and mitigate safety risks.

Fewer Compliance Checks

Having a lower CSA score can actually be a blessing in disguise. Commercial drivers with lower CSA scores pass through fewer compliance checks than those with a higher score.

The more frequent compliance checks for higher CSA scores include roadside inspections and DOT audits. These checks can be time-consuming and costly, not to mention a hassle for drivers.

If your company's CSA score is high, you can expect to see more of your drivers and trucks being pulled over for inspections. This can be a major disruption to your operations.

Here are some common reasons why drivers or trucks might be targeted for compliance checks:

  • Speeding
  • Improper lane changes
  • Driving in the improper lane
  • Following too closely
  • Disobeying stop signs and red lights
  • Using their cell phones while driving
  • Required lights and reflective sheeting not being operational
  • Not wearing seatbelts

About 85% of all roadside inspection violations stem from a driver either being stopped for speeding or for having a required light out.

Safety Management and Reporting

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The FMCSA's Safety Measurement System (SMS) assesses the safety and compliance of motor carriers by calculating their performance in seven Behavior Analysis and Safety Improvement Categories (BASICs). This performance is based on the number of safety violations, severity and recency of crashes, and how many trucks operate under the carrier's name.

Proactive safety management can help lower your CSA score by putting you in a better position to mitigate risk, improve efficiencies, reduce costs, and spend more time with your drivers. This approach will also help you be more organized and have a measured plan to lower your SMS scores.

Reporting data is an important tool for providing contextual fleet safety, which can help lower your carrier's CSA score. With this data, you can more accurately confirm whether a driver is at fault after a crash, if they're practicing safe driving, or even if a particular route isn't well-maintained and should be avoided.

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The FMCSA's CSA program was launched in November 2010, and it's a program that encourages carriers to be aware of their responsibility to keep our roadways safe. By leveraging reporting data, you can take action sooner and improve carrier safety.

Here are some key areas to focus on when managing your fleet's safety and reporting:

  • ELD management
  • Driver Qualification File Management
  • New driver on-boarding
  • Driver safety meetings
  • CSA score management
  • Policies and handbooks
  • Vehicle maintenance

CSA Score Details

A good CSA score is critical to the health of your trucking company, leading to reduced fines, fewer inspections, and a better reputation.

Your CSA score is calculated using crash report and roadside inspection data collected in the FMCSA SMS, and will differ depending on factors like how long ago an incident occurred, the severity of a crash, and annual miles driven.

The core metrics are called the BASIC scores, which stands for Behavior Analysis and Safety Improvement Categories. There are 7 BASICs in total.

Here are the 7 BASICs:

1. Crash Indicator: the frequency and severity of crashes.

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2. Controlled Substances and Alcohol: having a driver found to be operating a CMV under the influence.

3. Driver Fitness: having a driver who has failed to maintain qualification files or is operating without a CDL.

4. Hazardous Materials Compliance: handling hazardous materials in an improper manner.

5. HOS Compliance: driving while sick or tired, or failing to maintain records of duty status for at least 6 months.

6. Vehicle Maintenance: failing to maintain vehicles, such as faulty lights, brakes, or improper load securement.

7. Unsafe Driving: speeding, improper lane changes, not wearing a seatbelt, and driving in a dangerous manner.

Drivers do not get individual CSA scores, only carriers do. But if you’re an owner-operator, then your CSA score will reflect your driving and safety habits, as well as those of any other drivers for your company.

Each BASIC category has predetermined “Intervention Thresholds”. If you hit the threshold number in a category, you now have a CSA BASIC “alert” for that category.

Here are the general “Intervention Thresholds” for each CSA BASIC:

  • 65% Unsafe Driving
  • 65% Crash Indicator
  • But, if you have a CSA BASIC score above 90% for more than 2 months in a row in 2 BASIC categories or more, you’ll be deemed a “High Risk Carrier” by the FMCSA.

Your CSA ratings are based on multiple factors called Behavioral Analysis and Safety Improvement Categories or “BASIC” categories. Roadside inspection violations, as well as investigation results, fall under 1 of 7 categories, including:

  • Unsafe driving – moving and parking violations, such as speeding, improper lane changes, no seatbelt, cell phone/handheld device use, improper parking, etc.
  • Crash indicator – DOT reportable crashes (injury, towaway or fatality)
  • Hours of Service (HOS) compliance – falsifying your record-of-duty status, inadequate paperwork for ELD, driving, on-duty and rest break violations
  • Vehicle maintenance – mechanical issues and not making required repairs
  • Controlled substance/alcohol – driving under the influence
  • Hazardous materials compliance – unsafe or incorrect handling and/or documentation of hazardous materials, including improper or inadequate placards
  • Driver fitness – Unfit to drive due to physical health or lack of training (sickness, no medical card, driving a vehicle you are not qualified to drive (i.e.- tanker with no ‘N’ endorsement, etc.))

Data collected over the last 24 month from crash reports, roadside inspections, and DOT interventions are used to calculate a carrier score. The more recent events are weighted more heavily.

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Here are some of the top unsafe driving violations that will affect your CSA scores:

Checking and Lowering CSA Scores

Having a good CSA score is critical to the health of your trucking company. Good CSA scores lead to lower insurance rates, attracting more experienced employees, and keeping costs down.

Lowering your CSA score requires investing in safe driving for your fleet and making sure your drivers follow best practices consistently. This includes having regular inspections and vehicle repairs, hiring safe drivers, and using technology to improve compliance with FMCSA standards.

Reporting data is an essential tool for providing contextual fleet safety, which can help lower your carrier's CSA score. With this data, you can confirm whether a driver is at fault after a crash, if they're practicing safe driving, or if a particular route isn't well-maintained and should be avoided.

A bad CSA score of 50 or more is generally very serious, and once a score reaches 65, FMCSA will open an investigation. Early intervention is key to remedy and improve your score before it's too late.

Where to Check Scores

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You can find your CSA score on the FMCSA website, but you'll need to know your company's United States Department of Transportation (USDOT) login and PIN to search for it on the Safety Measurement System (SMS) index.

CSA scores are only visible for companies, not individual drivers. This means you won't find CSA scores for drivers on the FMCSA website.

To log in and see your CSA score, use the Safety Measurement System (SMS) index with your carrier's USDOT login and PIN.

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Lower Scores with Geotab Data

You can't overstate a good CSA score's impact on a trucking company. From attracting more experienced employees to keeping costs down, driver safety drives success from multiple angles.

Geotab's Fleet Management Solutions use comprehensive risk management technology to improve safety, lower operating risks and protect your fleet from risks on the road.

By leveraging Geotab's data, you can improve your CSA score and reduce the frequency of safety audits. This includes having regular inspections and vehicle repairs, hiring safe drivers and using technology to improve compliance with FMCSA standards.

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With Geotab's data, you can also more accurately confirm whether a driver is at fault after a crash, if they're practicing safe driving, or even if a particular route isn't well-maintained and should be avoided.

Here are the 7 BASICs that make up your CSA score:

  • Crash Indicator: the frequency and severity of crashes.
  • Controlled Substances and Alcohol: having a driver found to be operating a CMV under the influence.
  • Driver Fitness: having a driver who has failed to maintain qualification files or is operating without a CDL.
  • Hazardous Materials Compliance: handling hazardous materials in an improper manner.
  • HOS Compliance: driving while sick or tired, or failing to maintain records of duty status for at least 6 months.
  • Vehicle Maintenance: failing to maintain vehicles.
  • Unsafe Driving: speeding, improper lane changes, not wearing a seatbelt, and driving in a dangerous manner.

A CSA score of 50 or more is generally very serious, and once a score reaches 65, FMCSA will open an investigation, so early intervention is key.

Driver and Fleet Management

Driver fitness is crucial for trucking companies, as it directly impacts CSA scores. It refers to the qualities that make a person eligible to drive a commercial vehicle, including possessing the proper driver's license and being cleared by a medical professional.

To establish driver fitness, trucking companies should require regular medical checkups, ensure drivers only operate vehicles within their training and certifications, and keep related documentation for all employees. Drivers should only drive vehicles that are within their license and certification limits.

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Here are the steps to establish driver fitness:

  • Require medical checkups
  • Make sure drivers only drive vehicles within their training and certifications
  • Keep related documentation for all employees (driving records, medical certificates, etc.)
  • Check license status

By following these steps, trucking companies can ensure their drivers are fit to operate commercial vehicles, which can help lower CSA scores and improve overall safety.

How Impactful Truck Drivers

Truck drivers have a significant impact on their employer's CSA scores, which can be affected by the drivers' decisions behind the wheel.

Their choices or habits can lead to DOT violations or crashes, which in turn contribute to the employer's CSA scores.

Some employers may choose to take disciplinary action if their drivers' actions result in poor CSA scores.

Truck drivers play a crucial role in maintaining their employer's safety record and reputation.

Their individual actions can make a big difference in the overall CSA score of their employer.

Hire Drivers Carefully

With the current driver shortages, it can be tempting to onboard drivers quickly without doing the proper background checks. However, this can lead to problems down the line, as some employers may choose to take disciplinary action if their drivers' choices or habits lead to DOT violations or crashes.

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Try to balance getting trucks out on the road with making sure your drivers don't have any red flags that may cause your score to suffer in the future. A good place to start is by doing thorough background checks on potential hires.

You can use software like Dash to ensure you put quality employees behind the wheel of your company vehicles. This will help you make informed decisions about who to hire and who to pass on.

It's also essential to take steps to establish driver fitness, which includes possessing the proper driver's license and being cleared by a medical professional. You can do this by requiring medical checkups and keeping related documentation for all employees.

Here are some key steps to follow:

  • Require medical checkups
  • Make sure drivers only drive vehicles within their training and certifications
  • Keep related documentation for all employees (driving records, medical certificates, etc.)
  • Check license status

Be sure to set the rule to occur monthly and set no on mileage and engine hours to ensure you're staying on top of your drivers' qualifications.

CSA Score Components

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The CSA score is calculated based on seven Behavior Analysis and Safety Improvement Categories (BASICs), which are: Unsafe Driving, Fatigged Driving, Driver Qualifications, Vehicle Maintenance, Cargo-Related, Crash Indicator, and Hours of Service.

Each BASIC has a specific weightage in the overall CSA score calculation. The weightage for each BASIC can range from 20% to 27%, with the most critical ones being Crash Indicator and Unsafe Driving.

The Crash Indicator BASIC is the most heavily weighted, accounting for 27% of the overall CSA score, and is calculated based on the number of crashes a company has been involved in.

What Are the Score Points?

CSA score points are penalties given to drivers and companies for unsafe practices like HOS violations, failed inspections, or speeding.

Depending on the severity of the violation, you can receive up to ten points per violation.

Crash Indicator

The crash indicator is a key component of the CSA score, and it's based on several factors. These include crash rate and severity, which are crucial in determining the safety performance of a fleet.

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The size of the fleet is also taken into account, as larger fleets may have more opportunities for crashes to occur. This factor helps to level the playing field and ensure that all fleets are judged fairly.

The distance traveled is another important factor, as it helps to determine the likelihood of a crash occurring. The more miles driven, the higher the risk of a crash.

Here are the key factors that make up the crash indicator:

  • Crash rate and severity
  • Size of fleet
  • Distance traveled

Understanding these factors is essential for fleet managers and administrators who want to improve their CSA score. By analyzing and interpreting collision data, they can identify areas for improvement and take steps to prevent future crashes.

Jessie Smith

Senior Writer

Jessie Smith is a versatile writer with a passion for crafting informative and engaging content. With a keen interest in travel and aviation, Jessie has established herself as a go-to expert on air travel procedures, providing readers with valuable insights and practical advice. Her articles are a testament to her dedication to helping others navigate the complexities of air travel, making her a trusted voice in the industry.

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