
Working with a broker for international shipping can be a game-changer for your business. They can help you navigate complex logistics and regulations, saving you time and money.
A broker's expertise can be especially valuable when dealing with customs clearance, which can take up to 30 days in some countries. This is a crucial step in the shipping process that requires attention to detail.
By partnering with a broker, you can take advantage of their knowledge of local markets and regulations, reducing the risk of costly delays or fines. This can be especially important for businesses with limited resources or experience in international shipping.
A good broker can also help you choose the right shipping method for your needs, whether it's air freight, ocean freight, or ground transportation.
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What Is a Broker?
A customs broker is a licensed professional who helps navigate the complexities of international trade. They're like a guide who ensures your goods get through customs smoothly.

According to U.S. Customs and Border Protection (CBP), a customs broker must be a private individual, partnership, association, or corporation licensed and regulated by CBP to assist importers and exporters.
Customs brokers perform various functions, including acting as a liaison between you and the customs authority, ensuring commercial documents comply with regulatory requirements, preparing and electronically filing paperwork, and classifying goods correctly so you're charged the right duties and taxes.
There are about 11,000 active licensed customs brokers in the U.S., making them a valuable resource for businesses involved in international trade.
What Is a Qwen
A Qwen is a term that isn't explicitly mentioned in the article section facts, but based on the context, it seems like a typo or a mistake. However, the article does mention a customs broker, which is a licensed intermediary that facilitates the movement of goods across international borders. They ensure shipments comply with applicable laws, tariffs, and taxes.

Each country has its own customs jurisdiction, enforcing specific trade rules, duties, and procedures aligned with national policies. For example, US customs brokers are regulated and licensed by US Customs and Border Protection (CBP).
A Qwen is not a recognized term in the context of customs brokers or international trade. It's possible that it's a misprint or a term that's not relevant to the article. If you're looking for information on customs brokers, I'd be happy to help clarify the role they play in facilitating international trade operations.
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Who Are They? What Do They Do?
A customs broker is a private individual, partnership, association, or corporation licensed by the U.S. Customs and Border Protection (CBP) to assist importers and exporters in meeting federal requirements governing imports and exports.
There are approximately 11,000 active licensed customs brokers in the U.S., who perform various functions on behalf of their clients.
To be eligible to become a licensed customs broker, you must be a U.S. citizen, at least 21 years old, and not a current federal employee.
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A customs broker's role includes acting as a liaison between the client and the customs authority, ensuring commercial documents comply with regulatory requirements, and preparing and electronically filing relevant paperwork.
To become a customs broker, you must pass a CBP exam and undergo a background check.
Here's a breakdown of the key functions a customs broker performs:
- Act as the liaison between you and the customs authority.
- Ensure your commercial documents comply with regulatory requirements.
- Prepare and electronically file relevant paperwork.
- Make sure your goods are correctly classified so you’re charged the right duties and taxes.
International Shipping
International shipping can be a complex process, but it doesn't have to be overwhelming. By partnering with a customs broker, you can ensure that your goods are cleared through customs efficiently and effectively.
A professional customs broker can handle paperwork and clearance responsibilities, eliminating the risk of shipping disruptions and unexpected logistics restrictions. This is especially important for international deliveries, where delays can be costly and damage your reputation.
To ensure a smooth international shipping experience, it's essential to understand your responsibilities as an importer. This includes considering permits, coordinating movement after your shipment lands, and having the original air and ocean BOL. By partnering with a customs broker, you can tap into their expertise and avoid common pitfalls, such as audits, delays, and overpaying duty.
Here are some key considerations for importers:
- Understand your responsibilities
- Consider permits – are the goods permissible?
- Does your original shipper coordinate movement after your shipment lands or is a freight forwarder needed?
- Do you have the original air and ocean BOL?
International Shipping Needed?

If you're planning to ship goods internationally, you'll need to navigate a complex logistics process. This can be overwhelming, especially if you're not familiar with customs regulations.
A customs broker can help with paperwork clearance, ensuring that all necessary documents are in order. This will prevent shipping disruptions and unexpected logistics restrictions.
Organizing customs brokerage services is crucial for successful international delivery. If done correctly, freight shipping carriers can complete all shipping operations without delays.
Working with a reliable shipping platform like GoShip can make the logistics experience smoother and more beneficial. They offer full truckload and LTL shipping services, as well as recommendations for customs brokers.
GoShip prioritizes providing a quality service at a reasonable price. You can get a free FTL or LTL quote in just a few clicks on their website.
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International Shipping
International shipping can be a complex process, but there are ways to make it smoother. You can hire a customs broker to handle paperwork clearance, which can prevent shipping disruptions and unexpected logistics restrictions.

A customs broker can be a game-changer for international delivery. They can ensure that all the necessary documents are in order, and freight shipping carriers can complete their operations without delays.
Cooperating with a reliable shipping platform like GoShip can also make your logistics experience smooth and beneficial. They offer full truckload and LTL shipping services and can recommend reliable customs brokers.
To ensure a successful international delivery, it's essential to understand your responsibilities as an importer. This includes understanding the customs process and ensuring that your goods are permissible.
Here are some best practices for importers to consider:
- Understand your responsibilities
- Consider permits – are the goods permissible?
- Does your original shipper coordinate movement after your shipment lands or is a freight forwarder needed?
- Do you have the original air and ocean BOL?
Partnering with a customs broker can provide you with over a hundred combined years of wisdom and expertise. They can help you navigate the complexities of the U.S. import process and avoid common pitfalls such as audits, delays, and overpaying duty.
Broker Services
A customs broker plays a crucial role in ensuring smooth, compliant, and efficient customs clearance for your international shipments. They handle all documentation and procedures required to clear goods through customs for both imports and exports.

Customs brokers offer a range of services, including customs declaration and clearance, goods valuation and classification, and trade compliance audits. They also assist with securing customs bonds, which act as a guarantee between the importer, customs authorities, and a surety company.
A good customs broker should have certifications and credentials from recognized authorities in your target markets. For example, the Customs-Trade Partnership Against Terrorism (C-TPAT) certification in the US indicates a commitment to secure and compliant trade operations.
They should also have experience in specific regions or industries, such as expertise in Asian markets for import/exports from China. Additionally, they should have digital tools and technology to improve efficiency and transparency in the clearance process.
Here are some key services you can expect from a customs broker:
- Customs declaration and clearance
- Goods valuation and classification
- Trade compliance audits
- Freight coordination
- Customs bonds
- Specialised handling for high-value, perishable, or regulated goods
- Tariff and duty calculations
When selecting a customs broker, consider factors such as their certifications, experience, digital tools, and global network. A good broker should be able to provide proactive guidance and thought leadership to help you navigate complex trade regulations and optimise your supply chain.
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Choosing a Broker

Certifications and credentials are key when selecting a customs broker. Look for brokers accredited by recognised authorities in your target markets, such as the Customs-Trade Partnership Against Terrorism (C-TPAT) certification in the US.
Experience in specific regions or industries is also crucial. A broker with a proven track record in Asian markets might be best suited for import/exports from China.
Digital tools and technology can significantly improve efficiency and transparency. Real-time tracking, predictive analytics for duty optimisation, and direct integrations with national customs systems are all valuable features to look for.
A global network with local presence is essential for international shipping. Brokers with extensive global reach and local expertise can promptly address unexpected issues or local policy changes.
The best customs brokers don't just react to changes; they anticipate them. They keep you updated on emerging trade policies, alert you to upcoming HS code revisions, and provide strategic advice to optimise your supply chain well before you face a bottleneck at customs.
Here are some key factors to consider when evaluating a customs broker:
- Certifications and credentials
- Experience in specific regions or industries
- Digital tools and technology
- Global network with local presence
- Proactive guidance and thought leadership
By considering these factors, you can find a trusted and experienced customs broker to simplify your import-export operations.
Benefits and Process

Working with a customs broker can be a game-changer for international shipping.
Navigating complex regulations and ensuring compliance is one of the biggest challenges of international shipping. A customs broker ensures accuracy and compliance every step of the way, handling the intricate web of customs laws and trade regulations.
Incorrect freight classification can result in hefty penalties. Customs brokers ensure proper classification of goods using Harmonized System (HS) codes, thus optimizing costs.
Proper classification of goods can save you a significant amount of money. By ensuring accurate classification, customs brokers can help you avoid costly penalties and optimize your shipping costs.
A customs broker can also help minimize delays at customs. They handle documentation, submissions, and communication with customs authorities to expedite clearance, preventing potentially costly delays.
Minimizing delays is crucial for businesses that rely on timely shipments. By working with a customs broker, you can rest assured that your shipments will clear customs quickly and efficiently.

A customs broker can also help you optimize costs by identifying potential cost savings. They can help you leverage trade agreements and duty exemptions, as well as avoid penalties for misfiled paperwork or missed deadlines.
By outsourcing customs clearance to a professional, you can free up time and resources to focus on your core business. A customs broker can help you manage customs paperwork and ensure compliance, giving you peace of mind and confidence.
Here are some of the key benefits of working with a customs broker:
- Navigating complex regulations and ensuring compliance
- Expertise in HS classification
- Minimizing delays
- Optimising costs
- Managing and reducing risk
- Handling specialised shipments
Preparation and Planning
To ensure smooth international shipping, preparation and planning are key. You'll need to gather all necessary documents, including the original Bill of Lading (BOL), invoice, packing list, and arrival notice.
Having these documents ready will help you avoid common issues like goods taking longer to clear, unexpected duties, and the risk of audit. A pre-alert can also be sent to your broker, allowing them to review documents before arrival and prepare for clearance.

Here are the essential documents you'll need to process a U.S. customs clearance entry:
- Original Bill of Lading (BOL)
- Invoice
- Packing List
- Arrival notice
- Comprehensive description of the goods
- Harmonized Tariff System of the U.S. (HTSUS) Classification
- Participating Government Agency (PGA) information and classification if applicable
- USCMA/ CUSMA certification
- Any other certifications the material may have (MSDS sheets, mill certificates, etc.)
- Pictures, product names as well as an in-depth description of the product and intended usage
Be Prepared
To ensure a smooth customs clearance process, it's essential to have all the necessary documents prepared. This includes the original Bill of Lading, invoice, packing list, arrival notice, and a comprehensive description of the goods.
A Harmonized Tariff System of the U.S. (HTSUS) Classification is also crucial, as it helps determine the duties and taxes owed on the imported goods. Participating Government Agency (PGA) information and classification, if applicable, should also be included.
Having all the required certifications, such as USCMA/CUSMA certification and any other material-specific certifications, is also vital. Pictures, product names, and a detailed description of the product and intended usage can also help facilitate the clearance process.
Here's a list of the essential documents needed for customs clearance:
- Original Bill of Lading (BOL)
- Invoice
- Packing List
- Arrival notice
- Comprehensive description of the goods
- Harmonized Tariff System of the U.S. (HTSUS) Classification
- Participating Government Agency (PGA) information and classification if applicable
- USCMA/CUSMA certification
- Any other certifications the material may have (MSDS sheets, mill certificates, etc.)
- Pictures, product names, and a detailed description of the product and intended usage
If you're missing any of these documents, you can expect delays, unexpected duties, and even the risk of audit or refusal of entry.
Send Pre-Alerts to Get Ahead

Sending pre-alerts is a game-changer for smooth customs clearance. By sending your shipping documents to us before they arrive at the border, we can review them and prepare everything we need to clear your goods the moment they arrive.
A pre-alert can be sent anytime you're shipping complex commodities or Participating Government Agency (PGA) information is involved. This reduces the chance of your shipment being delayed due to missing paperwork or invalid information.
Here are some scenarios where a pre-alert is a good idea:
- Shipping complex commodities
- PGAs are involved
- Shipping something different from your normal shipments
By sending pre-alerts, you can avoid unexpected duties, returned items, and even the risk of goods being refused entry or seized by a government entity.
Cargo Classification and Regulations
As a business owner shipping internationally, you need to be aware of the official government regulations that classify all imported goods. The U.S. Harmonized Traffic Schedule is the go-to resource for this information.
Proper cargo classification is crucial to avoid any issues with your shipment. Customs brokers can aid you in determining the correct freight class for your items, ensuring none are eliminated from your cargo.
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Customs brokers track shifts in trade policies, tariff rates, and documentation rules in real time. This means they can guide you through any new regulations that appear, ensuring your shipments continue to move smoothly.
A customs broker's expertise extends beyond just customs documentation and declaration. They offer a range of services to ensure smooth, compliant, and efficient customs clearance.
Here are some of the key services a customs broker can provide:
- Customs declaration and clearance: Handling all documentation and procedures required to clear goods through customs for both imports and exports.
- Goods valuation and classification: Ensuring goods are classified correctly with the appropriate HS codes for accurate tax and compliance.
- Trade compliance audits: Reviewing shipping and trade documentation to identify and rectify compliance issues and provide updates on emerging regulations.
- Freight coordination: Working with third-party logistics providers to ensure end-to-end movement of goods.
- Customs bonds: Assisting with securing this crucial financial document, which acts as a guarantee between the importer, customs authorities, and a surety company.
- Specialised handling: Providing customs expertise for transporting high-value, perishable, or regulated goods like pharmaceuticals, food, and electronics.
- Tariff and duty calculations: Accurately determining applicable duties, taxes, and tariffs, as well as leveraging applicable trade agreements and programs eliminating duties on products imported from designated beneficiary countries.
Cost Efficiency
Cost efficiency is a top concern for many businesses shipping overseas. Using a customs broker can help you avoid unexpected fees.
Customs brokers will inform you about all the principal financial transactions and additional charges you might have to cover during transit. This can give you a clear picture of what to expect and plan accordingly.
If a broker properly handles all the customs paperwork and classifies your transported items according to government instructions, you're unlikely to incur extra charges. This can save you money in the long run.
Customs brokers can also help you avoid possible restrictions that might arise during transit. This can be a major cost-saver, especially for businesses shipping large or sensitive items.
When Do I Need a Broker?

If you're planning to venture into international shipping, hiring a customs broker can save you a lot of headaches.
Running cross-border trade by yourself can be exhausting and time-consuming, making it beneficial to hire a customs broker to help you navigate the complexities of international shipping.
Hiring a customs broker is especially important if you don't have previous experience submitting paperwork to customs, as they can guide you through the process and resolve miscommunications that sometimes occur in global trade.
If you're unfamiliar with the requirements of customs laws and trade regulations, a customs broker will ensure accuracy and compliance every step of the way.
Here are some situations where hiring a customs broker can be particularly helpful:
- You're shipping regulated, high-value, or time-sensitive goods, like pharmaceuticals or perishable food.
- You're shipping complex commodities or PGAs are involved.
- You're shipping something different from your normal shipments, and you may not yet fully understand or be aware of everything that is required.
- You're responsible for managing customs clearance in-house, which can be unpredictable and potentially expensive.
- You're responsible for researching complex regulations, classifying products correctly, and staying current on every new regulation, which can easily lead to costly mistakes.
Frequently Asked Questions
What is the best company to use for international shipping?
For international shipping, consider using Royal Mail, which offers reliable services to over 230 countries and territories worldwide. With its extensive global coverage, Royal Mail is a top choice for international shipping needs.
Is it worth getting a customs broker?
Yes, hiring a customs broker can save you money in the long term by avoiding penalties, tax breaks, and delays. By outsourcing customs clearance, you can reduce your financial risk and ensure smooth international shipments.
Sources
- https://www.goship.com/blog/what-does-customs-broker-do-and-do-you-need-one/
- https://www.freightwaves.com/news/askwaves-what-is-a-customs-broker-for-international-shipping
- https://www.maersk.com/logistics-explained/customs-and-compliance/2025/01/23/customs-broker
- https://www.coleintl.com/u-s-customs-brokerage/
- https://www.bmishipping.com/international-documentation/customs-broker/
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