
Delivery unsuccessful messages on Aliexpress can be frustrating, but they're often a result of a simple issue that can be easily resolved.
If your order says delivery unsuccessful, it's likely due to an incorrect or incomplete address, which can happen if you entered a wrong address or if the shipping carrier is unable to deliver to your location.
One common cause of delivery unsuccessful messages is that the shipping carrier is unable to deliver to your location, such as if you live in a remote area or if the shipping carrier doesn't have a route to your location.
This can be caused by an incorrect address or if the shipping carrier is unable to deliver to your location.
Reasons for Shipping Failures
Incorrect shipping details can lead to a delivery failure on AliExpress. This occurs when the buyer enters an incorrect address, which can happen even if they mistype a street name or unit number.

Incorrect addresses can result in items being delivered to the wrong destination, causing a delivery failure. This can be frustrating, especially if you're eagerly waiting for your package.
Incomplete import tax payments can also cause a delivery failure. If the seller hasn't paid the import tax beforehand or the importing country has additional duties, the customs office may keep the item until the tax payment is completed.
Incomplete Tax Payments
Incomplete tax payments can be a major obstacle to delivering your package on time. This can happen when the seller hasn't paid the import tax beforehand, causing the customs office to keep the item until the payment is completed.
In some countries, the delivery agent is responsible for collecting the import tax directly from the buyer. If the buyer is unable to pay, the agent will have to return the item to the distribution center.
The delivery status will then be updated to "delivery failed." This can be frustrating for both the buyer and the seller, especially if the item was expected to arrive soon.
Reasons for Failure
Incorrect shipping details are a common reason for delivery failures on AliExpress. If you mistype the street name or unit number, the item will end up at the wrong destination.
Buyers are required to enter their shipping address when completing their purchase on AliExpress. This information is crucial for the seller and delivery agent to know where to deliver the ordered items.
Incorrect shipping details can occur due to a variety of reasons, including typos or incorrect formatting. Even if you enter the correct address, a small mistake can still result in a delivery failure.
If the buyer enters an incorrect address, the item will not be delivered to the intended recipient. This can lead to frustration and disappointment, especially if the buyer is expecting a timely delivery.
Technical Issues
Technical issues can sometimes cause delivery problems, just like unstable servers or power outages can lead to erroneous delivery notifications.
If you're experiencing this, it's a good idea to contact the post office or call customer support to clarify the information and reschedule the delivery.
Technical Glitches

Technical glitches can be frustrating, but they're not uncommon. Sometimes, unstable servers can cause delivery notifications to be sent out inaccurately.
If you're experiencing this issue, it's worth contacting the post office to clarify the information. They can help you reschedule the delivery.
Power outages can also disrupt delivery services, leading to delayed or missing packages. This can be a problem if you're expecting a package to arrive on a specific day.
Access Denied
Access to a delivery location can be denied due to various reasons, including security measures. A gated community, for instance, can prevent delivery agents from accessing the shipping address.
Office buildings and high-rise buildings with strict security protocols can also pose a challenge. The delivery agent might not be able to complete their delivery if they cannot gain access to the building or the specific floor.
Security cameras and keycard systems are common features in such buildings, which can further restrict access. In some cases, a delivery agent may need to wait for someone to escort them to the delivery location, which can cause delays.
Delivery agents often rely on clear instructions and contact information to ensure a smooth delivery process. However, if the shipping address is inaccessible, it can lead to a failed delivery attempt.
Delivery Problems
Delivery problems can be frustrating, especially when you're eager to receive your package. Orders on AliExpress may fail due to incorrect information provided by the buyer.
Incorrect information can cause delivery failures. This can include wrong addresses, misspelled names, or incorrect phone numbers.
Delivery failures can also occur when the buyer is not available to receive the package. This might happen if the buyer is away from home or has changed their contact information.
A "delivery failed" or "delivery unsuccessful" notification will appear on the shipment tracking screen, along with a date and time stamp. This notification indicates that the delivery has not been successful.
Incorrect addresses can lead to delivery failures. If the address is incorrect, the package may be sent to the wrong location, resulting in a failed delivery.
To resolve delivery problems, it's essential to check the information provided by the buyer. Verifying the address, name, and phone number can help prevent delivery failures.
Order Status
If your AliExpress order status shows "delivery unsuccessful", it's likely due to a delivery attempt failure.
The carrier attempted to deliver your package, but was unable to do so for various reasons, such as an incomplete or incorrect address.
This can also happen if the recipient is not present at the time of delivery, or if the package is too large to fit in the mailbox or front porch.
Status Incorrect Due to Error
If the delivery status is incorrect, it's likely due to a technical error or a delivery staff error. This can happen even if you've been tracking the item carefully.
A technical error can cause the status to be shown as "delivery failed" even if the item was successfully delivered. For example, if the buyer canceled the order or delivery after the item was already out for delivery.
If you're sure you haven't missed any delivery calls or received any notices, it's probably a technical error. This is because the delivery staff may not have updated the status correctly.
A delivery staff error can also cause the status to be incorrect. This can happen if the delivery staff made a mistake while updating the status or if they forgot to update it altogether.
Status Inquiry

If you're tracking your AliExpress package and notice a "Delivery Attempt Failure" status, it means the carrier attempted to deliver your package but was unable to do so.
This status can be caused by an incomplete or incorrect address, which is a common issue that can delay delivery.
The carrier might also not be able to deliver your package if the recipient is not present at the time of delivery.
Other reasons for delivery attempt failure include the package being too large to fit in the mailbox or front porch.
You can try to contact the seller or the carrier to provide an updated address or to ask about the status of your package.
Engage AliExpress Support
If you're unable to contact the seller, it's time to reach out to AliExpress's customer support. They have the resources to help resolve delivery issues.
You'll need to provide your order details to the customer support representative. This will help them determine the cause of the delivery failure.
The customer support representative will work with you to resolve the issue, using AliExpress's resources to find a solution.
Sources
- https://alihelper.net/blog/en/delivery-attempt-failure-on-aliexpress/
- https://alixblog.com/en/delivery-attempt-failed-aliexpress/
- https://www.freightcourse.com/delivery-failed-on-aliexpress/
- https://alitopshop.com/status/delivery-attempt-failure/
- https://www.nairaland.com/4124667/aliexpress-package-delivery-attempt-failedwhat
Featured Images: pexels.com