
If you're sending a package through the Philippine Postal Corporation, you'll want to know how to track its progress. The Philippine Postal Corporation offers a package tracking system that allows you to monitor the status of your shipment.
You can track your package by visiting the Philippine Postal Corporation's website or by using their mobile app. To access your package's tracking information, simply enter the tracking number provided by the postal service.
The Philippine Postal Corporation updates package tracking information in real-time, so you can stay informed about the status of your shipment.
How to Track My Package
Tracking your Philpost package is a seamless process that puts you in control of your shipment's journey. With a variety of convenient options at your fingertips, you can easily monitor the status and location of your package every step of the way.
You can track your Philpost package directly with Philpost, but be aware that your parcel may be handled by other logistics partners, making it difficult to get true end-to-end tracking if you're sending an item abroad. Fortunately, you can use the third-party tracking tool Ship24 to get full visibility for your Philpost parcel.
Ship24 covers not only Philpost but also thousands of other logistics partners that Philpost works with, so you can track your parcel from start to finish. This tool is free to use, and you don't need to make an account or fill out a form with your shipment's details.
To track your Philpost package with Ship24, simply enter your tracking number into the search bar on the Ship24 homepage, and you'll get all the information on your parcel, including its whereabouts and current status. Ship24's comprehensive tracking tool is available to use multiple times for up to 10 packages at a time.
You can track up to 10 different shipments with 10 different couriers covered by Ship24 at the same time for free, or 10 different shipments sent with Philpost. This means you can keep an eye on all your packages in one place, giving you the ultimate peace of mind.
Note that parcels sent with Philpost may not be trackable, and it depends on the service offered as to whether a parcel can be tracked. Unregistered parcels, and some parcels weighing under 2 kg, do not have tracking as part of their shipping costs.
If you're not receiving any tracking information on your parcel, there could be a number of reasons, such as a processing period of up to 24-48 hours before you can access your first tracking notification. If you're concerned that you haven't received your tracking number, senders are encouraged to check with Philpost directly.
Regardless of the reason, Ship24's universal tracking tool ensures that you'll always know where your parcel is, thanks to its AI-powered tracking features.
Package Status and Updates

Your Philpost package is on its way to you, and you're probably wondering what's happening with it. The status of your package will be updated as it moves through the various stages of the delivery process.
Here are some common Philpost tracking statuses to help you understand what's going on:
- Received item at delivery office: The package has arrived at the local delivery office, and it's being prepared for the final stages of delivery to the recipient.
- Item sent to provincial: The package has been dispatched to a provincial destination within the country for further processing and delivery.
- Enroute to delivery office: The package is in transit and on its way to the designated delivery office for final delivery to the recipient.
- Item delivered: The package has reached its intended destination and is in the hands of the person or entity it was addressed to.
If your package status is 'In Transit', it means that the package is on its way to the delivery address. If you're expecting a package and the status is 'Delivered' but you haven't received it, check with your neighbors or local post office before contacting PHLPost's customer service.
Number Recognition
A PHLPost tracking number is made up of 13 alphanumeric characters, starting with two letters, followed by nine digits, and ending with 'PH'.
You can spot a PHLPost tracking number easily because it always ends with 'PH'.
What Are Updates?
Package status updates are a crucial part of tracking your shipment, and with PHLPost, you can expect to receive regular updates on the status of your package.
These updates will give you an idea of where your package is and what's happening to it. You can track your package on the PHLPost website or through their mobile app.
PHLPost tracking updates are a way to show the status and estimated time of arrival of your package. You'll receive updates on the status of your package, and it's a good idea to check the updates regularly to stay informed.
Here are some common PHLPost tracking updates you can expect to see:
If you're tracking your package and the status says "In Transit", it means the package is on its way to the delivery address. If the status says "Delivered" but you haven't received your package, it's a good idea to check with your neighbors or local post office, and if you still can't locate the package, contact PHLPost's customer service for further assistance.
Shipping and Delivery
Shipping and delivery with Philippine Postal Corporation, or PHLPost, is a relatively straightforward process. PHLPost shipping costs vary depending on the destination country and the total weight of your parcel.
You can expect to pay around $8 for the minimum weight for standard shipping to the USA, with an increase of almost $4 for every kilogram added. Express shipping fees are more expensive, starting at $18 in the USA.
PHLPost offers an online tracking system that allows customers to track their parcels and letters throughout the delivery process. By entering the unique tracking number provided at the time of postage on the PHLPost website, customers can access real-time information about their shipment's location and status.
Domestic shipping with PHLPost is usually the cheapest service they offer, but prices can vary depending on the specific destination within the Philippines. If you're unsure about prices, it's best to check with PHLPost directly.
PHLPost offers a variety of shipping services, including ordinary, registered mail, express, and ePacket. Here's a breakdown of the estimated delivery times for each service:
Unfortunately, PHLPost's tracking system used to be quite limited, especially for international shipments. However, with the help of third-party tracking tools like Ship24, customers can now get full visibility of their parcel's journey.
Ship24 offers free tracking services, and you don't need to create an account or fill out any forms to use it. Just enter your PHLPost tracking number, and you'll get all the information you need about your parcel's whereabouts and current status.
PHLPost also offers a pickup service for certain services like Express Mail Service (EMS). You can arrange for pickup by contacting PHLPost customer service or visiting a local post office.
Sending and Receiving Packages
You can track your Philpost package with ease, thanks to the variety of convenient options available. Simply monitor the status and location of your package every step of the way.
To get international tracking for a Philpost package, you can use Ship24, a service that tracks thousands of online couriers, logistics companies, and marketplaces. This ensures full visibility for your parcel, including all necessary tracking information.
PHLPost offers different domestic mail services, including Ordinary, Registered Mail, Express, and ePacket. The delivery time for these services varies depending on the destination, ranging from 3 to 15 business days. Here's a breakdown of the delivery times for each service:
To use PHLPost services, customers typically need to provide valid identification and relevant documents, such as proof of address or invoices for parcel delivery.
Offer Pickup Service

If you're expecting a package, you can arrange for pickup through PHLPost's convenient service. PHLPost offers a pickup service for certain services like Express Mail Service (EMS).
To arrange for pickup, simply contact PHLPost customer service or visit a local post office.
Eligibility/Qualifications
To send and receive packages in the Philippines, you'll need to know who's eligible for PHLPost services. All residents of the Philippines can avail themselves of PHLPost offerings.
Specific services, like financial transactions through the Postal Savings Bank, may have additional requirements. You'll need a valid identification for account creation to take advantage of these services.
Requirements
To use PHLPost services, customers typically need to provide valid identification.
You'll also need relevant documents such as proof of address or invoices for parcel delivery, depending on the specific service you're using.
Valid identification is usually a must-have for sending and receiving packages, so make sure you have that ready.
For parcel delivery, you may need to provide invoices or other documents to verify the contents of your package.
Package Issues and Solutions
Tracking your Philpost package is a seamless process that puts you in control of your shipment's journey. You can easily monitor the status and location of your package every step of the way.
If your PHLPost shipment's tracking status hasn't updated in several days, it's likely because the package is in transit between tracking points. However, if it hasn't updated for over five business days, you should contact PHLPost customer service for assistance.
FAQs About Shipment Issues
If your PHLPost shipment tracking isn't updating, it could be due to the package being in transit between tracking points. However, if it hasn't updated for over five business days, it's advisable to contact PHLPost customer service for assistance.
If you're not receiving any PhilPost tracking information on your parcel, it could be because of a processing period, which shouldn't take more than 24-48 hours. This is normal, but if you're still not receiving updates, you can check the Ship24 website for real-time information.

Parcels sent with PHLPost may not be trackable, depending on the service offered, and unregistered parcels, as well as some parcels weighing under 2 kg, do not have tracking as part of their shipping costs. However, all PHLPost parcels that offer tracking can be tracked end-to-end using Ship24.
If your PhilPost parcel has already travelled part of its journey, it could be that your parcel has been accepted by another carrier, such as in a destination country, who will be responsible for the final part of its delivery. This is normal, but you can still track your parcel using Ship24's universal tracking tool.
In some cases, a parcel may be stuck or rejected if it contains prohibited items or the size or shape does not fit the requirements of the destination country. If this is the case, you'll need to contact the carrier directly for assistance.
Here are some possible reasons for a lack of tracking information on a PhilPost package:
If you're experiencing issues with your PhilPost shipment, it's always a good idea to check the Ship24 website for real-time information and to contact PHLPost customer service for assistance.
Package Insurance

PHLPost offers insurance options on deliveries, which usually come with an added charge on top of standard shipping costs.
If you're sending a package domestically or internationally, you'll want to know that PHLPost recalibrated their delivery times due to the pandemic.
Domestic and international delivery times vary depending on when you send your package, and it's essential to check the current delivery times before shipping.
You can expect to pay an extra charge for insurance on top of your chosen PHLPost service costs, so factor that into your budget.
What to Do with a Damaged Package
If you receive a damaged package, report the issue to PHLPost immediately. It's essential to take photos of the damaged package before opening it, as this can serve as evidence when filing a complaint.
PHLPost offers insurance options on deliveries, which usually come with an added charge on top of the standard shipping costs. This is a good thing to know, especially if you're shipping something valuable.

Contact PHLPost customer service for guidance on how to proceed with your damaged package. They'll be able to walk you through the process and help you resolve the issue.
Taking photos of the damaged package before opening it will help you document the damage and make a stronger case for a replacement or refund.
PhilPost Services and Information
PhilPost offers a wide range of services to facilitate communication and delivery of goods across the Philippines. Their mail services include domestic mail, international mail, and EMS (Express Mail Service) for expedited delivery.
Domestic mail services include regular mail, registered mail with tracking and insurance, and special services like COD (Cash on Delivery) for e-commerce transactions. International mail services allow you to send and receive letters, documents, and parcels to various destinations worldwide.
If you need to send or receive a parcel, you can use PhilPost's EMS service, which offers tracking and faster turnaround times. You can also use their post offices or postal stations for basic transactions and mail acceptance.
Here's a breakdown of PhilPost's services:
Services Offered

PhilPost offers a wide range of services to facilitate communication, delivery of goods, and financial transactions across the Philippines.
Domestic mail services are available, including regular mail, registered mail with tracking and insurance, and special services like COD for e-commerce transactions.
International mail services are also offered, allowing you to send and receive letters, documents, and parcels to various destinations worldwide.
Express Mail Service (EMS) is an expedited domestic and international mail delivery option with tracking and faster turnaround times.
You can visit a post office or a postal station to access these services, or even arrange for pickup of certain services like EMS by contacting customer service.
PhilPost also offers payment collection services for various bills and government services, as well as money remittance services through postal money orders or electronic systems.
Additionally, they provide cash card/point-of-sale (POS) remittance services for sending and receiving money using PhilPost-issued cards or designated partner outlets.

Here's a breakdown of their key mail services:
History Of
PhilPost has been around for over 250 years, with its postal district covering Manila and the entire Philippine archipelago.
The PHLPost has undergone a series of changes in operations and management over the years, eventually becoming the government-owned postal institution we know today.
Many people still search for PhilPost, likely due to its more natural shortening of the Philippines.
Legal Basis
PHLPost operates under the legal framework set by the Philippine government, ensuring its operations align with national policies and regulations. This legal grounding helps PHLPost in maintaining standardized services across the country.
PHLPost facilitates transactions with various government agencies through postal channels, making it a one-stop-shop for government services. This convenience saves time and effort for citizens who need to interact with government agencies.
Here are some of the government services that PHLPost offers:
- Government Services: Facilitates transactions with various government agencies through postal channels.
PHLPost also offers services related to stamp collecting, including sales and special commemorative issues.
PhilPost Website and Tools

The PhilPost website is a valuable resource for tracking your packages. You can visit the official Philpost website to access this feature.
To track your package, simply locate the "Postal Track and Trace" option on the website. This option allows you to enter your Philpost tracking number and see the status and location of your package.
Here's a step-by-step guide to tracking your package on the PhilPost website:
- Visit the official Philpost website.
- Locate the "Postal Track and Trace" option on the website.
- Enter your Philpost tracking number.
- Click "Track" to see your package's status and location.
Via Official Website
If you need to track a package, you can do so via the Official Philpost Tracking website. This is a convenient option that allows you to monitor the status and location of your package.
To start, visit the official Philpost website and locate the "Postal Track and Trace" option. This is a straightforward process that requires minimal effort.
Once you're on the correct page, simply enter your Philpost tracking number and click "Track" to see the latest updates on your package's status. This will give you a clear idea of where your package is and when it will arrive.
Here's a step-by-step guide on how to track your package:
- Visit the official Philpost website
- Locate the "Postal Track and Trace" option
- Enter your Philpost tracking number
- Click "Track" to see your package's status and location
Webhooks

Webhooks are a powerful tool that allows developers to integrate PhilPost tracking functionality easily. This is made possible by the PhilPost tracking API.
Developers can use webhooks to automate tasks and notifications, making it easier to manage tracking updates. The PhilPost tracking API is designed specifically for this purpose.
With webhooks, you can receive real-time notifications when tracking updates occur, such as when a package is delivered or when a tracking event is triggered. This ensures that you're always up-to-date with the latest tracking information.
By integrating webhooks into your application, you can create a seamless and efficient tracking experience for your users. This is especially useful for businesses that rely heavily on shipping and logistics.
Frequently Asked Questions
What is the purpose of the Philippine Postal Corporation?
The Philippine Postal Corporation aims to provide nationwide mail service to any settlement in the country. Its purpose is to establish and maintain a comprehensive postal network.
Who is the CEO of the Philippine Postal Corporation?
The CEO of the Philippine Postal Corporation is Mike Planas, who was elected as the new Postmaster General and CEO in June 2024.
What is the Philippine postal office?
The Philippine postal office, also known as the Philippine Postal Corporation (PHLPost), is a government agency responsible for delivering mail, packages, and services nationwide. It provides efficient and on-time delivery to any Filipino community.
How to claim a package in PhilPost?
To claim a package in PhilPost, visit the branch where it was sent, bringing your ID, the tracking number, and a photocopy of the receiver's ID if applicable. Check the PhilPost website or contact their customer service for the branch location and operating hours.
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