Pakistan Post History and Operations Explained

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Domes of ancient Abbasi Mosque located in arid desert on territory of Derawar Fort in Pakistan
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Pakistan Post has a rich history dating back to 1947, when it was established as a separate entity from the British Indian Empire's postal service.

The organization's early years were marked by rapid growth, with the introduction of airmail services in 1948 and the expansion of its network to cover the entire country.

In 1972, Pakistan Post was nationalized, bringing all postal services under the government's control.

This move allowed for greater efficiency and standardization in the organization's operations.

History

Pakistan Post has a rich history that spans over a century and a half. The postal system in Sindh was improved by Sir Bartle Frere in 1850, who introduced a cheap and standard rate for postage.

Runners were replaced with horses and camels in 1851, which greatly increased the efficiency of mail transportation. Camels and horses were still used in regions where the railway had not yet reached.

By 1886, the North Western State Railway was responsible for transporting most mail up and down the country. The postal system had expanded from Karachi in the south to as far north as Gilgit.

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After Pakistan's independence in 1947, Pakistan Post was established under the modified Post Office Act VI, 1898. Pakistan Post issued its first postage stamps on 9 July 1948, commemorating the country's independence.

The "All-up-Airmail" scheme was introduced in 1959, which allowed all letters to be airlifted between stations on an air network.

British Period (1843-1947)

During the British period, Sindh fell to the British on 17 February 1843, followed by Punjab in 1845.

Sir Bartle Frere became the Chief Commissioner of Sindh in 1850 and introduced a cheap and standard rate for postage, independent of distance travelled.

Runners were replaced with horses and camels in 1851, which proved to be beneficial as it quickly and efficiently transported mail.

The Scinde Railway began taking over most mail routes in 1855, but camels and horses were still used in regions where the railway had not yet reached.

By 1886, the North Western State Railway was responsible for transporting most mail up and down the country.

The postal system had expanded from Karachi in the south to as far north as Gilgit by the late 19th century.

Independence Period (1947-Present)

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Pakistan Post was established following its independence from Britain under the modified Post Office Act VI, 1898 and became operational on 14 August 1947.

On 10 November 1947, Pakistan joined the Universal Postal Union as its 89th member. This marked a significant milestone for the country's postal service.

Pakistan Post issued its first postage stamps on 9 July 1948, a set of four stamps commemorating the country's independence.

In 1959, an "All-up-Airmail" scheme was introduced, where all letters were airlifted between stations on an air network.

Sikorsky helicopters of Pakistan International Airlines were used to deliver mail within East Pakistan.

The government bifurcated the old department in July 1962, independently placing Pakistan Post under the Ministry of Communications.

"Urgent Mail Service" was introduced in January 1987, and "Local Packet & Parcel Service" was introduced in April 1987.

On 1 January 1988, five-digit postal codes were introduced nationwide.

The post office was separated from the Ministry of Communications and made an independent corporation between 1 August 1992 to 6 July 1996.

A Brown Delivery Box with Mailing Details
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A new "Overseas Postal Circle" with its headquarters in Islamabad was launched on 1 December 1992, to streamline foreign mail.

Between 2006 and 2007, mail was sent using 19 domestic airports, including Chitral, Karachi, Lahore, Moenjodaro, Multan, and Skardu.

The Pakistan Post embarked on a new vision in 2007, which included a logo change.

On 3 November 2008, the department was placed under the postal division of the newly created Ministry of Postal Services.

Services

Pakistan Post offers a wide range of services to cater to the diverse needs of its customers.

One of the primary services is postal services, which include Letter Mail (ordinary and registered), Parcel Post (Inland and International), Certificate of Posting, and Post Office Boxes.

The country also offers special services, some of which have been around for decades. Air Express (Airex) was introduced on 2 August 1986, making it one of the earliest services.

In addition to Air Express, other special services include Fax Mail Service (FM), Fax Money Order (FMO), International Speed Post (ISP), and Urgent Mail Service (UMS), among others.

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Here's a list of some of the special services offered by Pakistan Post:

  • Air Express (Airex) (2 August 1986)
  • Fax Mail Service (FM) (1 August 1988)
  • Fax Money Order (FMO) (15 August 1988)
  • International Speed Post (ISP) (1 September 1986)
  • Urgent Mail Service (UMS) (1 January 1987)
  • EMOS (Electronic Money Order Service)
  • Pakistan Post starts collecting utility bills from home (June 2007)

Contact Customer Support

Contacting Pakistan Post's customer support is a breeze. You can reach out to them through various channels.

To start, you can give them a call on their landline number, 111-111-117, or dial +92-51-8487080. Alternatively, you can use their cellphone number, 051-111-111-117.

If you prefer to write an email, you can send it to [email protected].

About

Pakistan Post is a vital institution in the country, providing a range of services to its citizens. It was established in 1876, making it one of the oldest postal services in the world.

The organization has a long history, with its roots dating back to the British colonial era. It has undergone significant changes over the years, adapting to the needs of the country.

Pakistan Post operates a vast network of post offices across the country, with over 12,000 outlets. This extensive network allows it to reach even the most remote areas.

The postal service offers a range of services, including mail delivery, money transfer, and bill payment. It also provides insurance services, including life insurance and motor insurance.

Tracking Packages

Post Office Facade
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Tracking packages with Pakistan Post can be a straightforward process. You can use the official website or mobile app, or opt for a third-party platform like 17TRACK or TrackingMore.

The official Pakistan Post website allows you to track packages by entering the tracking ID on the EMTTS page, which can be accessed by clicking the 'Track and Trace' button under the Express Post column.

Alternatively, you can use the Pakistan Post mobile app, available on the Google Play Store, to track packages by tapping the Track and Trace icon on the home screen and entering the tracking number.

For those who prefer a third-party tracking solution, 17TRACK offers a comprehensive logistics tracking platform that integrates with over 2,669 carriers, including Pakistan Post. You can enter your Pakistan Post tracking number on the 17TRACK tracking page and view detailed tracking information, including the current status and location history.

17TRACK also offers a mobile app for convenient tracking on your smartphone, as well as email updates and notifications to keep you informed about your package's status.

Here are some key benefits of using 17TRACK for Pakistan Post tracking:

With these options available, tracking packages with Pakistan Post has never been easier.

Revenue

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Pakistan Post has seen a significant increase in revenue over the years, with a notable jump from 10 million Pakistani Rupees in 1947 to 14,000 million in 2018.

The revenue trend is quite interesting, with some fluctuations, but overall, it's been on an upward trajectory. In 1960, the revenue reached 65 million Pakistani Rupees, and by 2000, it had increased to 3,281 million.

Here's a breakdown of the revenue trend:

The revenue has continued to grow, with 8,000 million in 2017 and 14,000 million in 2018, indicating a significant increase in the past few years.

Number

Pakistan Post tracking numbers can have 11, 12, or 13 characters.

The general format of these tracking numbers is a three-letter prefix at the beginning, followed by eight or nine numbers.

Some tracking IDs may include two more letters at the end, adding up to 13 characters.

You can find the tracking number in your order confirmation email for items ordered online or ask the merchant to send it to you if you’ve lost it.

Pakistan Post will also print the tracking number on the postage receipt to facilitate package tracking.

Revenue

Postal Service Van Parked on a Street Sidewalk
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Pakistan Post's revenue has seen a significant increase over the years, with the highest recorded revenue being 14,000 million Pakistani Rupees in 2018.

The revenue has been steadily rising since 1947, with a notable jump from 10 million Pakistani Rupees in 1947 to 197 million Pakistani Rupees in 1975.

However, despite the growth, Pakistan Post has also experienced losses, particularly in the 1970s and 1980s. For example, in 1970, the revenue was 91 million Pakistani Rupees, but the profit was a loss of 12 million Pakistani Rupees.

In the 2000s, Pakistan Post's revenue continued to grow, reaching 4,830 million Pakistani Rupees in 2005. However, the profit was only 20 million Pakistani Rupees.

Here's a breakdown of Pakistan Post's revenue and profit/loss from 1947 to 2019:

As you can see, Pakistan Post's revenue has been on an upward trend, but the profit/loss has been inconsistent.

Training

The Postal Staff College in Islamabad is a hub for training postal services staff from around the world. Established in 1987, it has provided training to employees of 57 other postal services.

Credit: youtube.com, Pakistan Post Mail Handling and Mail Security Training - ECO Postal Staff College Islamabad

Over the years, it has also established 5 regional training centres at Islamabad, Karachi, Lahore, Nowshera, and Quetta. This has helped to make training more accessible to postal services staff across the country.

In 2013, the Economic Cooperation Organization (ECO) decided to establish the "ECO Postal Staff College" at Islamabad to help train postal services staff for 10 member nations from Asia and Europe.

Webhooks

Webhooks are a powerful tool for developers to stay informed about changes to a package's tracking status. They allow you to receive notifications whenever there's an update.

To use webhooks with Pakistan Post tracking, you can refer to the Pakistan Post tracking API and webhooks section, which provides detailed information on how to integrate this functionality.

Webhooks can be particularly useful for businesses that rely on timely package deliveries, as they can help ensure that customers are kept informed about the status of their packages.

Training

The Postal Staff College in Islamabad was established in 1987 to provide training to postal employees in various fields. It has been providing training to employees of 57 other postal services, including those from Albania, Cambodia, and Kenya.

Over the years, the college has established 5 regional training centers across Pakistan, located in Islamabad, Karachi, Lahore, Nowshera, and Quetta.

Shopify Integration

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Pakistan Post has partnered with Shopify to enable online sellers to easily ship their products to customers across the country.

This integration allows sellers to access a range of shipping options and rates, making it easier to manage their logistics and customer experience.

Pakistan Post's Shopify integration provides real-time shipping rates and tracking information, giving customers peace of mind and helping to build trust in the online shopping experience.

With this integration, sellers can also take advantage of Pakistan Post's extensive network and reliable delivery services to ensure their products reach customers safely and efficiently.

Pakistan Post's Shopify integration is a game-changer for online sellers in Pakistan, providing a seamless and efficient way to manage their shipping needs and focus on growing their business.

Frequently Asked Questions

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Express Mail Service (EMS) is a fast and reliable international delivery service offered by Pakistan Post for sending documents, packets, and parcels to 104 countries worldwide

Clara Donnelly

Writer

Clara Donnelly is a versatile writer with a passion for crafting engaging content across various industries. With a keen eye for detail and a knack for storytelling, she brings complex topics to life through her writing. Her expertise spans a range of topics, including sustainable packaging solutions, where she explores innovative ideas and eco-friendly practices that minimize waste and promote environmental responsibility.

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