Newgistics Inc Revolutionizes E Commerce Logistics

Newgistics Inc was a leading provider of e-commerce logistics solutions, founded in 1999. The company offered a range of services to help online retailers streamline their shipping and delivery processes.

By leveraging its expertise in data analysis and process optimization, Newgistics helped its clients reduce shipping costs and improve delivery times. This was achieved through the use of advanced technology and a network of strategically located fulfillment centers.

Newgistics Inc was a pioneer in the e-commerce logistics space, and its innovative approach to shipping and delivery helped to pave the way for the growth of online retail.

For another approach, see: Diamond S Shipping Group Inc.

Newgistics Inc has a strong track record of providing innovative shipping solutions. They have been a leader in the industry for over 20 years.

Their expertise in parcel shipping and returns management has helped numerous retailers streamline their logistics operations. This has resulted in significant cost savings and improved customer satisfaction.

Newgistics Inc has also been recognized for its commitment to customer service, with a dedicated team of experts available to provide support and guidance.

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Newgistics Inc. has a strong focus on innovation, which is reflected in their patent portfolio. They hold over 100 patents in the logistics and shipping industry.

Newgistics Inc. has developed a range of patented technologies, including their proprietary OnTrac shipping platform. This platform provides real-time tracking and updates for customers.

Their patented technologies have improved the efficiency and accuracy of their shipping operations. Newgistics Inc. continues to invest in research and development to stay ahead of the competition.

Cannon joined Newgistics in 2016 as its senior manager for its industrial engineering fulfillment services and was promoted to director of operations after a 30 percent increase in the company's fulfillment business.

Today, she manages Newgistics' entire fulfillment operation, which includes locations in Reno, Nev., Commerce, Calif., and Hebron, Ky.

The company plans to open a Midwest hub in Greenwood, Ind., spanning 450,000 square feet, which will be Newgistics' flagship when it comes to automation.

For another approach, see: Intermodal Drayage Company

Avison Young helped Newgistics find the location in an area where it could source better labor.

The facility will feature AutoStore, a cube-based, automated storage system that brings goods to people instead of having associates "walk through aisles".

AutoStore will boost inventory security and accuracy for Newgistics' clients.

Automated shipping lines will meet the needs of clients that require branded shipments.

Newgistics' lines can meet specific needs such as stickers placed on the outside or tissue paper placed inside.

The facility will offer very customized and very nimble fulfillment.

Suggestion: Newgistics Inc Tracking

Newgistics Customer Service is rated at 1.1 out of 5, indicating that consumers who contact the company are mostly dissatisfied.

The most common way to contact Newgistics is by phone, with 79% of consumers using this method, followed by email at 21%.

The best phone number to call Newgistics is 877-860-5997, which 78% of consumers used to address their issues and concerns.

Be prepared for a potentially long wait, as the average hold time is up to 3 minutes. If you do get through, be aware that the longest wait times are on Wednesday, while the shortest are on Sunday.

The average call time is 1 minute.

Newgistics may ask for specific information to identify you as a customer, including your first and last name, order ID or tracking number, address, or zip code.

Customers often call Newgistics for reasons like requesting information, returns or replacements, shipping and delivery issues.

Unfortunately, only 2% of consumers who called the company's customer support reported that their issues were resolved.

Newgistics Inc. has completed its acquisition by Pitney Bowes, a global technology company. Newgistics Inc. was acquired for $860 million in cash.

The acquisition was announced in June 2014. This deal expands Pitney Bowes' e-commerce capabilities.

Newgistics Inc.'s e-commerce platform will be integrated into Pitney Bowes' SendSuite Solutions. This integration will provide a more comprehensive e-commerce solution for customers.

The acquisition is expected to close in the second half of 2014.