
Moving companies are required to have insurance to protect their customers' belongings and assets. This is a non-negotiable aspect of the moving industry.
Liability insurance is a must-have for moving companies, with a minimum coverage of $100,000 per occurrence and $300,000 aggregate. This ensures customers are protected in case of damage or loss.
Each state has its own regulations regarding moving company insurance, so it's essential for companies to research and comply with local laws. Insurance requirements can vary significantly from one state to another.
To give you an idea of the costs involved, workers' compensation insurance typically ranges from 2-15% of a moving company's payroll. This is a significant expense, but it's a necessary one to ensure employees are protected on the job.
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Insurance Requirements for Moving Companies
Moving companies need to carry various types of insurance to protect themselves and their customers from potential risks. General liability insurance is a must-have for reputable moving companies, covering property damage, medical payments, legal defense, bodily injury, and court judgments.

In the United States, licensing for professional moving companies does not require bonding in every area, but some states like Florida, Virginia, and California require moving companies to be bonded for intrastate moves.
Here are the insurance requirements for moving companies in different states:
The FMCSA requires movers to carry two types of insurance for their customers: release value coverage and full value protection. It's essential for moving companies to understand the specific insurance requirements in their state and to ensure they have the necessary coverage to protect themselves and their customers.
General Liability
General liability insurance is a type of coverage that protects moving companies from third-party risks. This includes accidents such as slip-and-fall incidents, damaged customer property, and libel and slander lawsuits. General liability insurance covers risks during loading and off-loading, but not during transit.
A general liability policy can pay for broken items, medical bills, legal defense costs, and theft. This type of insurance is often required for commercial leases. Moving companies that operate without general liability insurance risk paying seven-figure fees if they get sued.

General liability insurance covers some risks, including property damage, medical payments, legal defense, bodily injury, and court judgment. An umbrella policy covers specific liability claims that aren't covered under generalized coverage. It protects against claims above what you'd experience in particular situations.
Here are some examples of what general liability insurance covers:
- Slip-and-fall accidents
- Damaged customer property
- Libel and slander lawsuits
A general liability insurance policy can help compensate for damages, which can be devastating for small moving companies. If high-value items are lost or damaged, the results could be catastrophic.
Household Mover Carrier?
If you're a household mover carrier, it's essential to understand the insurance requirements for your business. You need to purchase a moving company bond in Virginia, but not in Florida or California, unless you conduct COD shipments in California.
In Florida, you only need to purchase a moving company bond if you operate one truck. This is a straightforward requirement, and it's good to know if you're just starting out in the business.
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In California, the rule is slightly different - you only need a bond if you conduct COD shipments. This means if you don't accept COD payments, you're in the clear.
Here's a quick rundown of the states we're discussing:
- Virginia: Must purchase a moving company bond
- Florida: Must purchase a moving company bond if you operate one truck
- California: Must purchase a moving company bond if you conduct COD shipments
Freight Brokers
Freight brokers play a crucial role in the moving process, acting as liaisons between customers and motor carrier companies. They don't own moving trucks or handle operations like loading, transit, and unloading.
A freight broker's main responsibilities include determining the route based on truck availability, negotiating shipping rates, ensuring timely delivery, and record keeping and reporting.
Freight brokers have their own insurance requirements, which include contingent cargo insurance, vicarious auto liability insurance, errors and omission policy, and a freight broker surety bond.
Contingent cargo insurance protects shippers in case their cargo insurance denies a claim or falls through for some other reason. Vicarious auto liability insurance shields the broker from lawsuits resulting from mistakes or damage caused on the shipping company during the moving process.
Here are the types of insurance required for freight brokers:
- Contingent cargo insurance
- Vicarious auto liability insurance
- Errors and omission policy
- Freight broker surety bond
A freight broker surety bond is a requirement, unlike interstate moving companies, which don't need one.
Licensing and Bonding

Licensed movers typically have an insurance policy protecting you and your belongings when moving to a new home or business. Unlicensed movers, on the other hand, may not have the same level of protection, and you may be at risk of losing your belongings or money.
If your state requires a license or bond for moving companies, you'll need to register and provide proof of liability insurance. For example, Florida law requires movers of household goods to register and provide proof of liability insurance. In Texas, moving companies must be licensed with the Texas Department of Motor Vehicles (TxDMV).
Some states, like Florida, Virginia, and California, require moving companies that move customer goods within state lines (intrastate) to be bonded. The specific requirements vary by state, so it's essential to check the laws in your area.
Here are some state-specific requirements:
Licensing and Bonding
Laws in your state will determine whether your moving company needs to be licensed or bonded. Florida law requires movers of household goods to register and provide proof of liability insurance, while moving companies in Texas must be licensed with the TxDMV.

A moving company bond is a type of surety bond that provides a guarantee that your business will meet industry standards and comply with regulations. Some states require them for businesses that transport household goods and personal belongings.
In Florida, moving companies may have to obtain local, municipal, or county licenses independent of registering with the FDACS. The licensing registration fee is $600 for a two-year term.
Some states require a household carrier bond for intrastate moves, such as Florida, Virginia, and California. Each state has its own requirements, so it's essential to check your state's specific laws.
A surety bond is a financial guarantee that pays for losses if an agency causes someone to suffer economic damage or breaks a promise on a contract. Moving companies purchase bonds without plans to use them, but they provide financial recourse for consumers in case of a breach of responsibility.
Here are the states that require a household carrier bond for intrastate moves:
- Florida: $25,000 bond penalty, filed with the FDACS
- Virginia: $50,000 bond, minimum bodily injury and property damage insurance of $750,000, and minimum cargo insurance of $50,000
- California: $2,000 minimum bond, required for collect on delivery (COD) shipments
Note that state requirements change frequently, so it's crucial to check with your state's authorities for the most up-to-date information.
Why Companies Need

Companies need insurance to protect themselves and their clients from financial losses due to accidents or damage during the moving process.
Movers often take on legal liability for injuries and property damage, which can be devastating for small moving companies.
General liability insurance is a must-have for reputable moving companies, covering property damage, medical payments, legal defense, bodily injury, and court judgment.
This type of insurance can save companies from paying seven-figure fees in case they get sued without protection.
An umbrella policy is an additional layer of protection that covers specific liability claims not covered under general liability insurance.
It protects against claims above what's covered by general liability, including privacy invasion, wrongful entry, and malicious prosecution.
The FMCSA requires movers to carry two types of insurance for their customers: Release value coverage and Full value protection.
These policies ensure that customers are protected in case of accidents or damage during the moving process.
A valid Certificate of Insurance is essential to show that a moving company can cover the cost of a liability claim if one arises.
This certificate is a proof of insurance that gives customers peace of mind and ensures that the moving company is accountable for their actions.
Here are the two types of insurance required by the FMCSA:
- Release value coverage
- Full value protection
These policies are a must-have for moving companies to operate legally and protect their customers.
Insurance Certificates
A Certificate of Insurance (COI) is a crucial document that condenses information about multiple insurance policies into one or two pages. It protects the named parties from liability in case a claim arises from the move.
The most common format for COIs is an Acord form, which has designated areas for key information that describes the mover's insurance policies. This information is essential for building owners and property managers to verify the moving company's insurance coverage.

A COI typically includes the insurance company and policy name, policyholder's name and contact information, and certificate holder's name and address. Additional Insureds, such as managers and tenants, may also be listed.
Policy limits, which are the maximum amount the insurance company will pay in case of a claim, are also included. In New York State, the minimum coverage requirements for liability and property damage insurance are set by the State Department of Transportation. Many NYC buildings require moving companies to have insurance coverage beyond the required state minimums.
A valid COI indicates that a moving company can cover the cost of a liability claim if one arises. Moving companies operating without insurance aren't protecting themselves, their clients, or their employees.
The COI should include the policy expiration dates, ensuring that the service date falls within the active period of the policies on the certificate. This is crucial to avoid any potential issues with the insurance coverage.
Here's a summary of the key information typically included in a COI:
- Insurance company and policy name
- Policyholder's name and contact information
- Certificate holder's name and address
- Additional Insureds
- Policy limits
- Policy expiration dates
Coverage Options and Requirements

Moving companies need to consider various types of insurance coverage to protect themselves and their customers. The Federal Motor Carrier Safety Administration (FMCSA) requires movers to carry two types of insurance: Release value coverage and Full value protection.
Released value coverage is the minimum coverage required by law, but it's not very effective. It pays out a meager $0.60 per pound for damaged items, which is unlikely to cover the true value of your belongings. For example, if you have a 55-inch LG C3 OLED TV that weighs over 35 pounds, you'd only receive $21.30 in compensation if it breaks during the move.
In contrast, Full value coverage requires the moving company to replace, repair, or offer a cash settlement for lost or damaged items. However, this coverage doesn't cover items valued at over $100 per pound, such as jewelry, china, or furs. It's essential to disclose high-value items to the movers, even if they're not covered.

Here are the key insurance policies moving companies need to consider:
- Cargo insurance: Covers personal belongings in transit
- Professional liability insurance: Helps pay legal defense costs for mistakes or oversights
- Commercial umbrella insurance: Boosts the limits of general liability insurance, commercial auto insurance, and employer's liability insurance
- Auto liability insurance: Covers accidents involving company vehicles
- Workers' compensation: Covers employees injured on the job
- Business owner's policy (BOP): Combines general liability coverage and commercial property insurance
Umbrella Policy for Companies
A moving company's umbrella policy is a type of insurance that covers specific liability claims not covered by general liability insurance.
This insurance can protect against claims above what's covered by general liability, such as a claim of $500,000 with $300,000 in general liability, leaving a "gap" of $200,000.
Operating without an umbrella policy can be risky, as a moving company could be left paying seven-figure fees without protection.
An umbrella policy can also include coverage for privacy invasion, wrongful entry, and malicious prosecution.
It's a crucial policy for moving companies to consider, especially those that handle high-value items.
Coverage Options and Requirements
Released value coverage is a basic type of coverage that most moving companies provide at no additional cost. It's required by the Department of Transportation and many states. With this coverage, movers will reimburse you for damaged items at a rate of $0.60 per pound.

Full value coverage, on the other hand, is a more comprehensive type of coverage that requires the moving company to either replace, repair, or offer a cash settlement for lost or damaged items. This coverage is not free and may not be cheap, but it's better than nothing.
If you have high-value items, such as jewelry, china, or furs, you'll need to disclose them to the movers, regardless of their disqualification of coverage. These items are valued at over $100 per pound and are not covered under full value protection.
Most moving companies also offer additional liability coverage that can be paid by the customer to cover the remaining value of the property above the 60 cents per pound of released value coverage.
Here are some common insurance policies that moving companies need:
- Cargo insurance, which covers a customer's personal belongings while they are in transit.
- Professional liability insurance, which helps pay legal defense costs if the moving company makes a mistake or oversight that financially harms a customer.
- Commercial umbrella insurance, which boosts the limits of general liability insurance, commercial auto insurance, and employer's liability insurance to pay for the most expensive lawsuits.
- General liability insurance, which covers property damage, medical payments, legal defense, bodily injury, and court judgment.
- Umbrella policy, which covers specific liability claims that aren't covered under generalized coverage.
It's worth noting that the FMCSA requires movers to carry two types of insurance for their customers: release value coverage and full value protection.
Cost and Policies
Moving companies need various insurance policies to cover common risks.
These policies can protect against damage to goods, loss of goods, and liability for accidents or injuries. Insurance companies look at different aspects of your moving company to determine your commercial insurance rates.
Business revenue, types of goods transported, number of employees, policy limits and deductibles, and claims history are all factors that insurance companies consider when determining rates. This means that a moving company with a high revenue and a good claims history may pay lower rates than one with a lower revenue and a history of claims.
Here are some of the key factors that insurance companies consider when determining rates:
Standard Policies
Standard policies are a must-have for moving companies, and understanding what they cover can help you make informed decisions when hiring a moving company.
Auto liability insurance is a must-have for moving companies, covering damages to your property, such as your garage door, in case of an accident.
Workers' compensation insurance is also a standard policy, providing coverage for employees injured on the job, which is required in most areas.
Cargo policies for moving companies offer coverage for your personal belongings while in transit, protecting your furniture, household goods, and specialty products.
Most compensation plans under a homeowners' policy provide $0.60 per pound or less for damaged items, which is why it's a good idea to update your policy to cover your belongings during the move.
Here's a breakdown of the standard policies that all moving companies need:
Understanding these standard policies can help you identify reputable moving companies and ensure your belongings are protected during the move.
Cost
Cost can be a significant factor in running a moving company. Insurance companies consider several aspects of your business to determine your commercial insurance rates.
Business revenue has a direct impact on your insurance costs. The higher your revenue, the higher your insurance premiums are likely to be.
Types of goods transported also play a role in determining your insurance rates. If you transport high-value or fragile items, your insurance costs may be higher.
The number of employees you have can also affect your insurance costs. More employees mean more liability, which can increase your insurance premiums.
Policy limits and deductibles are also important factors in determining your insurance costs. Higher policy limits and deductibles can increase your premiums.
Claims history is another key factor in determining your insurance costs. If you have a history of claims, your insurance premiums may be higher.
Here are some of the key factors that insurance companies consider when determining your commercial insurance rates:
- Business revenue
- Types of goods transported
- Number of employees
- Policy limits and deductibles
- Claims history
Common Questions and Definitions
Moving companies are required to have liability insurance to protect against damage to customers' belongings.
Liability insurance typically covers damages up to $100,000 per occurrence.
The amount of liability insurance required varies by state, but most states require a minimum of $100,000.
A moving company's liability insurance policy may also cover damages caused by the company's employees or subcontractors.
Cargo insurance, on the other hand, covers the moving company's own property, such as trucks and equipment.
Cargo insurance is not required by law, but it can be a valuable protection for moving companies against theft or damage to their own property.
A moving company's insurance requirements may also depend on the type of move they are performing, such as local or long-distance moves.
Frequently Asked Questions
What are moving companies liable for?
Moving companies are liable for any loss or damage to a customer's household possessions during the move. This means they are responsible for paying for any items that are lost, broken, or damaged during the relocation process.
Sources
- https://expomovers.com/why-type-of-insurance-does-a-moving-company-require/
- https://www.insureon.com/trucking-business-insurance/moving-companies
- https://www.suretybondsdirect.com/blog/moving-company-bond
- https://www.cnet.com/home/kitchen-and-household/moving-insurance-101-what-is-it-and-do-you-need-it/
- https://www.coolhandmovers.com/moving-tips-guides/certificate-of-insurance-for-moving
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