
To freeze your credit with Experian at their PO Box 9554 in Allen, TX 75013, you'll need to submit a request by mail, which must include your name, address, date of birth, and Social Security number.
You can obtain a credit freeze form from Experian's website or by calling their customer service.
The mail-in request should be sent to the specified PO Box address, and it's essential to include a copy of your government-issued ID.
Experian will process your request within 3 business days, and you'll receive a confirmation letter with a unique PIN to lift the freeze in the future.
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Freezing Credit
To freeze your Experian credit by mail, you'll need to send a request to Experian Security Freeze, P.O. Box 9554, Allen, TX 75013.
Your letter should include your full name, Social Security number, birthdate, two years' worth of addresses, a government-issued ID card, and a utility bill or other acceptable proof of address.
Related reading: Experian Po Box Address

You can expect your credit freeze to take effect within three days of Experian receiving your request by mail.
If you prefer to use the mail for other credit freezes, here are the addresses you'll need:
- Equifax: Equifax Security Freeze, P.O. Box 105788, Atlanta, GA 30348
- Experian: Experian, P.O. Box 9554, Allen, TX 75013
- TransUnion: TransUnion LLC, P.O. Box 2000, Chester, PA 19016
- Innovis: Innovis Customer Assistance, P.O. Box 26, Pittsburgh, PA 15230-0026
Note that the costs of security freezes vary from state to state, and fees may or may not be charged to add a credit freeze.
Freezing Credit by Phone
If you prefer to freeze your credit by phone, you can call 888-397-3742 (888-EXPERIAN). This is the number to reach Experian directly.
You'll be asked to provide personal data, such as your Social Security number, to verify your identity and complete the process.
For another approach, see: Po Box Numbers
Freezing Credit by Mail
If you prefer to use the mail, you can send your request to Experian Security Freeze at P.O. Box 9554, Allen, TX 75013.
Your letter should include your full name, Social Security number, birthdate, two years' worth of addresses, a government-issued ID card, and a utility bill or other acceptable proof of address.

You can expect your credit freeze to take effect within three days of Experian receiving your request by mail.
To lift your credit freeze with Experian by mail, send a written request that includes your name, address, and Social Security number to Experian Security Freeze at the same address.
Here are the addresses for the major credit bureaus if you want to freeze your credit by mail:
- Experian: Experian Security Freeze, P.O. Box 9554, Allen, TX 75013
- Equifax: Equifax Security Freeze, P.O. Box 105788, Atlanta, GA 30348
- TransUnion: TransUnion LLC, P.O. Box 2000, Chester, PA 19016
- Innovis: Innovis Customer Assistance, P.O. Box 26, Pittsburgh, PA 15230-0026
Credit Thaw Instructions
If you need to lift a credit freeze with Experian, it's a relatively easy process that's also free. You can complete the process at all three bureaus individually, unless you're making a single credit application and can find out which credit bureau's data the lender is using.
To lift your credit freeze with Experian online, log in to your Experian account through the Experian Freeze Center home page. You'll have the option to temporarily or permanently unfreeze your credit.
You can also lift your credit freeze by phone by calling the automated line at 888-397-3742. This will involve verifying your identity, similar to when you placed a freeze over the phone.
If you prefer to lift your credit freeze by mail, you'll need to send a written request that includes your name, address, and Social Security number to Experian Security Freeze, P.O. Box 9554, Allen, TX 75013.
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Frequently Asked Questions
What is the mailing address for the 3 credit bureaus?
The mailing addresses for the 3 major credit bureaus are: Equifax (P.O. Box 740241, Atlanta, GA 30374-0241), Experian (P.O. Box 2104, Allen, TX 75013-0949), and TransUnion (P.O. Box 1000, Chester, PA 19022). Use these addresses to send correspondence to each credit bureau.
Why are people suing Experian?
People are suing Experian because the company allegedly fails to properly handle consumer disputes, leading to incorrect information on credit reports. This has resulted in significant financial harm and frustration for many individuals.
Sources
- https://www.experian.com/help/fraud-alert/
- https://www.experian.com/blogs/ask-experian/how-to-unfreeze-your-credit-report/
- https://www.nerdwallet.com/article/finance/experian-credit-freeze
- https://www.experian.com/blogs/ask-experian/how-to-contact-the-credit-bureaus/
- https://extension.okstate.edu/county/grady/credit-freeze.html
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