
Emirates Post is a vital part of the UAE's communication infrastructure, with a rich history dating back to 1964. It has undergone significant transformations over the years to keep pace with the country's rapid growth and development.
The postal service offers a wide range of services, including mail delivery, parcel services, and financial services. These services cater to both individuals and businesses, making Emirates Post a one-stop-shop for all communication needs.
Emirates Post has an extensive network of branches and post offices across the UAE, with over 200 locations. This makes it easily accessible to the public, with a branch or post office typically located within a short distance of any residential or commercial area.
Emirates Post operates in a highly efficient manner, with a strong focus on customer satisfaction and service quality. Its operations are governed by a set of strict regulations and quality standards to ensure that services are delivered promptly and accurately.
Tracking Packages

You can track your Emirates Post package online using their website or mobile app. It's a great way to stay on top of your shipment's status and location.
Emirates Post supports online tracking for various mail services, including International Standard Mail, International Express Mail, and International Economy Mail. This means you can track your package no matter where it's headed.
To track your Emirates Post shipment, simply enter your tracking number into the designated field on their website or mobile app. Click the "Carrier" button, select "Emirates Post", and then click the "Track" button.
If you're unsure which carrier is handling your shipment, the system can automatically select the carrier for you. This makes it easy to track your package even if you don't have all the details.
Emirates Post's online tracking system is straightforward and easy to use. You can even use their shipment tracking platform to track your packages in real-time.
See what others are reading: Indian Post Office Track
Delivery and Shipment
Emirates Post offers a range of shipping services to cater to different needs. They have partnered with FedEx to provide comprehensive shipping services at postal branches.
Domestic shipments are typically delivered within 2-3 working days up to 7 days. International shipments can take anywhere from 3-7 working days up to 30 days, depending on the destination country and chosen service level.
You can track your shipments in real-time using Emirates Post's straightforward tracking system on their website. They also offer an Express Mail Service (EMS) for urgent shipments, with faster delivery options available both domestically and internationally.
Here's a breakdown of Emirates Post's delivery times:
Shipment Delivery Times
Shipment delivery times can vary depending on the service chosen by the sender.
Domestic shipments are typically delivered within 2-3 working days. However, delivery times can extend up to 7 days in some cases.
International shipments have a wider delivery time range, from 3-7 working days to 30 days, depending on the destination country and service level.
Express Mail Service (EMS) offers faster delivery options for urgent shipments, both domestically and internationally. This service is ideal for time-sensitive packages.
Here's a summary of delivery times for different services:
Can I Change My Shipment Address?
Changing your shipment address can be a bit tricky, but it's not impossible. Once a shipment is in transit, altering the delivery address can be challenging.
Reaching out to Emirates Post customer service as soon as possible is your best bet to see if any modifications can be made.
Intriguing read: How to Do a Change of Address with Post Office
FedEx MoU for Shipping Services
Emirates Post has partnered with FedEx to offer comprehensive shipping services at their postal branches, expanding their international shipping services.
This collaboration aims to provide customers with a wider range of shipping options and greater convenience.
Emirates Post Services
Emirates Post has partnered with FarEye, a digital logistics firm, to improve its delivery services.
Domestic shipments are typically delivered within 2-3 working days up to 7 days. International shipments have varying delivery times, ranging from 3-7 working days up to 30 days, depending on the destination country and chosen service level.
Express Mail Service (EMS) offers faster delivery options for urgent shipments, both domestically and internationally.
Home Delivery to Apartments
Emirates Post offers a convenient service called MyHome that delivers all your postal items to your doorstep.
The MyHome service allows for delivery of postal items once or twice a week.
This service is available for a fee of AED750 a year.
Shipment
Emirates Post offers comprehensive shipping services at postal branches, making it easier for customers to send and track their packages.
You can track your Emirates Post shipments online using the official Emirates Post website or mobile app. Simply enter your tracking number into the designated field and click the "Track" button.
To track your Emirates Post shipment, you'll need to enter your tracking number into the designated field on the Emirates Post website or mobile app, and click the "Track" button.
Emirates Post uses a straightforward tracking system that allows users to monitor their shipments in real-time. You can track your shipment by entering your tracking number into the website or mobile app.
If this caught your attention, see: Canada Post Xpresspost Tracking Number
Here's a breakdown of the various statuses you may encounter with Emirates Post:
You can also use third-party tracking services like TrackingMore to track your Emirates Post package. Simply input your tracking number into the search bar and click the "Track" button.
Damaged Shipment: What to Do
If your shipment arrives damaged, don't panic. Report it to Emirates Post immediately. Retain all packaging materials and the damaged items, as they might be required for inspection or insurance claims.
How Long Will a Package Be Held?
Emirates Post will hold undelivered packages at the local post office for a specific period, often between 7-14 days.
If you're not available for delivery, your package will typically be held at the post office for this timeframe.
If not claimed within 7-14 days, the package might be returned to the sender.
Number
An Emirates Post tracking number is a unique digital fingerprint for your shipment, consisting of 13 characters. It allows you to track the progress of your package, pinpoint its current location, and ascertain its delivery status in real time.

The tracking number typically consists of two main formats: 2 letters + 9 numbers + 2 letters (EX 123456789 AE) and 13 numbers (11 000106139 75).
Emirates Post tracking numbers can be broken down into distinct parts: the initial two letters, nine digits, and a two-letter country code. The initial two letters represent the type of service or package, while the nine digits serve as the unique identifier for the package. The two-letter country code, 'AE' for the United Arab Emirates, helps identify the origin of the shipment.
Here are the two formats of Emirates Post tracking numbers:
- 2 letters + 9 numbers + 2 letters: EX 123456789 AE
- 13 numbers: 11 000106139 75
The country code 'AE' is a crucial part of the tracking number, indicating that the shipment originated from the United Arab Emirates.
Emirati Space Mission Commemorative Stamps
Emirates Post is teaming up with the Mohammed bin Rashid Space Centre to release special stamps celebrating the UAE Astronaut Programme.
These commemorative stamps will be issued on Wednesday, marking a significant milestone in the UAE's space exploration journey.
Emirates Post is taking a unique approach to celebrate this achievement, and it's exciting to see the postal service get involved in such a significant event.
Sheikh Mohammed Investigates Queues

Sheikh Mohammed, the Dubai Ruler, took notice of the long queues for the postal service.
He made it clear that employees who don't meet Dubai's level of service standards will risk losing their positions.
This shows that high standards are expected in Emirates Post Services.
Pope Francis Visit Stamp
Emirates Post issues special stamps to commemorate significant events, and one notable example is the stamp issued for the Pope Francis visit.
The stamp marked the Human Fraternity Meeting held in Abu Dhabi between Pope Francis, head of the Catholic Church, and Dr Ahmad el-Tayeb, Grand Imam of Al Azhar Al Sharif.
This special stamp is a unique way for Emirates Post to honor international collaborations and interfaith dialogue.
Shipment Related Issues FAQ
Changing a delivery address can be tricky once a shipment is in transit, but it's always best to reach out to Emirates Post customer service as soon as possible to see if any modifications can be made.

If you've misplaced your tracking number, don't worry, you can still contact Emirates Post customer service to try and locate it.
Altering a delivery address can be challenging, but Emirates Post customer service is there to help you navigate the process.
Emirates Post customer service is your go-to for any shipment-related issues or concerns, so don't hesitate to reach out to them for assistance.
Dubai Operations
Emirates Post has more than 20 branches across Dubai, making it convenient for residents to access their services.
The branches are located in various areas, including Abu Hail, Al Badaa, and Dubai Mall.
You can find the full list of branches, including their locations and working hours, in the Emirates Post Dubai Branches Locations table below:
You can also contact Emirates Post Dubai through their customer care number, +971 600 5 99999, or by emailing [email protected].
Dubai Branches Locations
If you live in Dubai, you'll be happy to know that Emirates Post has over 20 branches across the city.

You can find a post office near you by checking out the list of branches below.
Here are some of the key locations and working hours for each branch:
- Abu Hail Post Office is located on 17 Abu Baker Al Siddique Road and is open from 8:00 AM to 3:30 PM on Monday to Friday.
- Al Badaa Post Office is on 39 83B Street, Al Satwa, and has extended hours from 8:00 AM to 6:30 PM on Monday to Friday.
- Emirates Post Dubai Mall is located on Financial Center Street, The Dubai Mall, and is open from 10:00 AM to 8:00 PM daily.
Some other notable branches include Al Barsha Post Office, Jumeirah Post Office, and Al Mizher Post Office, all of which have similar working hours from 8:00 AM to 6:30 PM on Monday to Friday.
Here's a more detailed list of all the branches and their locations:
Dubai Scam Alerts
Emirates Post has issued a warning against fake SMS scams circulating through various platforms.
You should be cautious of scam posts, especially if they seem too good to be true or ask for sensitive information.
Scammers often use fake SMS messages to trick people into giving away their personal details or money.
It's essential to verify the authenticity of any message before taking action.
If you receive a suspicious message, don't hesitate to report it to the authorities.
Drones Deliver Parcels in UAE
Drones are being trialled in Abu Dhabi to deliver parcels as part of a new initiative.
This innovative approach is being tested to improve delivery efficiency and reduce costs.
The trial aims to assess the feasibility of drone-based delivery services in the UAE.
Abu Dhabi is the location of this pioneering project, where drones will be used to transport packages.
The new initiative is expected to revolutionize the way parcels are delivered in the UAE.
Dubai Overview
Dubai is a hub for logistics and shipping, with Emirates Post Office Dubai offering services to cities both inside and outside the emirate.
Emirates Post Office Dubai has a presence in various locations, including Al Karama Post Office, making it easily accessible to residents and visitors.
Many people rely on Emirates Post Office Dubai for sending shipments and tracking packages, a testament to its efficiency and reliability.
In addition to these services, Emirates Post Office Dubai also allows individuals to renew their personal post office boxes, providing a convenient option for those who need to stay organized.
Shopify Integration
Emirates Post has integrated with Shopify, making it easy for online sellers to send packages to customers worldwide.
This integration allows businesses to print shipping labels directly from their Shopify account, saving time and reducing errors.
With Emirates Post, you can access a range of shipping services, including express and economy options, to suit your business needs.
You can also track your shipments in real-time, providing peace of mind for both you and your customers.
Emirates Post's Shopify integration is available to all Shopify merchants, regardless of their location or the size of their business.
Branding and Identity
Emirates Post Group has unveiled a new brand identity called '7X', which encompasses Emirates Post, FINTX, and Electronic Documents Centre (EDC).
The 7X brand identity aims to generate a strong return on investment across all projects, indicating a focus on financial performance.
Emirates Post is joining forces with the Ras Al Khaimah Department of Economic Development to enhance services, demonstrating a commitment to collaboration and improvement.
Branded Experience

A branded experience is all about creating a memorable and engaging interaction with your customers. This can be achieved through proactive delivery updates, as seen in Emirates Post's branded tracking experience.
Giving customers the best post-purchase experience is crucial for building loyalty and trust. Emirates Post's proactive delivery updates show that this approach can be highly effective.
A branded experience is not just about aesthetics, it's also about creating a cohesive and consistent message across all touchpoints. Emirates Post's branded tracking experience is a great example of this.
Consistency is key to creating a strong brand identity, and Emirates Post's proactive delivery updates demonstrate this. By providing regular updates, they show customers that they value their time and are committed to delivering a great experience.
Emirates Post's branded tracking experience is a shining example of how to create a memorable and engaging experience for customers. It's a great reminder that a branded experience is not just a nicety, but a necessity in today's competitive market.
7X Brand Identity

The 7X brand identity is a significant development for Emirates Post Group, encompassing entities such as Emirates Post, FINTX, and Electronic Documents Centre (EDC).
This new brand identity aims to generate a strong return on investment across all projects.
Emirates Post Group has joined forces with Ras Al Khaimah Department of Economic Development to enhance services, highlighting the potential benefits of a unified brand identity.
The 7X brand identity is a key step towards streamlining operations and improving customer experience.
Frequently Asked Questions
Does Amazon use Emirates Post?
Yes, Amazon uses Emirates Post as one of its primary last mile solutions partners, starting from 2018. This partnership enables Amazon to efficiently deliver packages to customers in the region.
Featured Images: pexels.com