DHL Global Mail Postal Service: The Complete Guide

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DHL Global Mail is a reliable postal service that has been around for over 50 years, with a presence in over 220 countries and territories worldwide. It's a well-established player in the market.

The company is known for its fast and efficient delivery services, with a network of over 400,000 employees and a fleet of over 70,000 vehicles. This extensive network enables DHL to offer a range of services including express, parcel, and document delivery.

One of the key benefits of using DHL Global Mail is its ability to provide tracking information, allowing you to stay up-to-date on the status of your packages. This feature is especially useful for businesses and individuals who need to keep track of their shipments.

What Is DHL Global Mail?

DHL Global Mail is a shipping method offered by Deutsche Post in collaboration with DHL Express, allowing you to bulk-ship multiple small packages to international recipients.

It's a convenient option for sending small packages abroad, and the two services available with this shipping method are Packet Priority and Packet Tracked.

For another approach, see: Tracking Dhl Global Mail

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Packet Priority and Packet Tracked offer the same core services, with Packet Tracked providing extra tracking, required signature, and slightly faster delivery times.

If you're looking for a reliable and efficient way to send small packages internationally, DHL Global Mail is definitely worth considering.

If a package fails to deliver, your package will be returned to you, so make sure to double-check the recipient's address before shipping.

Getting Started with DHL Global Mail

Getting Started with DHL Global Mail is a breeze. Simply contact Sendcloud by reaching out to your account manager or the customer success team to help set up all the necessary contracts.

You'll need to have the right DHL Express and Deutsche Post accounts to access the shipping option in your Sendcloud Panel. This will get you started with DHL Global Mail.

DHL Global Mail is an economical option for lightweight shipments, providing reliable delivery through postal networks. It's suitable for the cost-effective shipping of small packages.

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To use this service, you first need to individually package each small item you wish to post. Label your packages and add the address of the recipient to the outside of each parcel.

You can deliver your package to their postal centre in London or Frankfurt, or arrange a collection from your location. If you hand over your package in the UK, your parcel will be cleared of customs before it arrives in the EU or further afield.

Individually box and address all the small packages you want to ship using a Deutsche Post shipping label for each one. Then place these small packages inside of one large shipping box or bag.

Using a DHL GLOBALMAIL airway bill, you ship this large shipping box or bag directly to the Deutsche Post International Mail Centre in Frankfurt, Germany.

Here's an interesting read: Us Postal Service Large Envelope Rates

Parcel Packaging and Tracking

To use DHL Global Mail, you must have an account with both the carrier and Deutsche Post. If you need help setting these accounts up, please get in touch with your Sendcloud account manager or our customer success team.

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You can save time and money by shipping parcels to customers outside of the UK through DHL Global Mail. They also help take care of any issues surrounding customs, protecting your customers from paying hefty fees.

You can track your packages easily with DHL Global Mail's comprehensive tracking feature, which enables you to track your packages throughout the delivery process. Each package comes with a barcode that provides updates throughout the delivery process.

To track your DHL eCommerce package, you need to locate your tracking number, which is typically provided to you in the form of confirmation emails or shipment notifications.

On a similar theme: Track Mail Uk Post Office

Parcel Packaging: Location and Next Steps

DHL Global Mail is located at two postal centres, one in London and one in Frankfurt, where packages are shipped to their destinations in the EU or further afield.

After packaging your parcels, you'll need to add the address of the recipient to the outside of each parcel and complete a single Waybill to attach to the larger packaging.

Camera Equipment Boxes and Packages
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You can deliver your package to their postal centre in London or Frankfurt, or arrange a collection from your location. If you hand over your package in the UK, your parcel will be cleared of customs before it arrives in the EU or further afield.

To use DHL Global Mail, you must have an account with both the carrier and Deutsche Post. If you need help setting these accounts up, please get in touch with your Sendcloud account manager or our customer success team.

Tracking

Tracking your parcels is a crucial part of the shipping process, and DHL Global Mail offers comprehensive tracking services to ensure your packages arrive safely.

You can track your parcels in real-time using DHL Global Mail's tracking feature, which provides updates throughout the delivery process.

Each DHL Global Mail PLUS package comes with a barcode that tracks your parcel and provides updates.

DHL's global mail tracking feature allows you to easily track your packages, giving you peace of mind and ensuring your parcels arrive on time.

Credit: youtube.com, How Parcel Tracker Works

There are several types of tracking available, including DHL Global Mail Packet Plus Priority, DHL Global Mail Standard Tracking, and DHL Global Mail Business Tracking.

Here are some of the tracking statuses you might see:

You can also track your parcels using DHL eCommerce tracking, which is available for shipments sent from the U.S. (tracking numbers usually start with GM followed by 15-21 digits).

If you're expecting a package sent by DHL eCommerce, you can use the DHL eCommerce U.S. Tracking option to track your parcel.

DHL eCommerce also features the ability to send an additional SMS to you on the day of the delivery with a link to track the shipment delivery status.

To track your parcel, you'll need to locate your tracking number, which is usually provided in the form of confirmation emails or shipment notifications.

On a similar theme: Rural Delivery Service

Benefits and Advantages

DHL GLOBALMAIL is designed to give commercial bulk-shippers a convenient, cost-effective international logistics option. This shipping method saves you time and money as a retailer, and these benefits pass on to your customers, who in turn reward you with repeat business and referrals.

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DHL GLOBALMAIL offers relatively fast deliveries throughout the world, with Tracked shipping service delivering products quickly, although not as fast as DHL EXPRESS service.

As an online retailer, you can take advantage of the cost-effectiveness of DHL GLOBALMAIL, which in turn allows you to offer competitive prices to your customers.

While not as fast as DHL EXPRESS, DHL GLOBALMAIL still delivers products relatively quickly, making it a reliable option for international shipping.

See what others are reading: Usps Not Delivering My Mail

International Shipping and Delivery

DHL Global Mail PLUS offers comprehensive tracking, allowing you to easily track your packages throughout the delivery process.

Each package comes with a barcode that provides updates, and your parcel will only be handed to the recipient after they have signed for it, giving you extra protection in case of any missing items disputes.

With this service, you'll also be compensated up to £30.00 in the case of a missing parcel.

DHL Global Mail's international delivery times vary depending on the destination, with shipment to Germany taking 2-4 days, and shipment to the rest of Europe taking 3-6 days.

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Here's a breakdown of estimated delivery times for international shipments:

  • Germany: 2-4 Days
  • Rest of Europe: 3-6 Days
  • USA & Canada: 5-9 Days
  • Rest of the world: 6-13 Days

Keep in mind that delivery times can stretch up to 20 days for countries that are geographically distant, and once your shipment arrives in its destination country, it will likely be delivered by that country's local postal service.

Affordable International Delivery

If you ship packages internationally, you know how quickly costs can add up. Offers affordable international delivery, making it a great option for businesses that send a high volume of packages.

DHL Global Mail provides low-cost bulk shipping, which is more budget-friendly than many other international shipping companies. This can be a huge advantage for businesses with a large number of packages to send.

Volumetric weight calculations don't apply to DHL Global Mail's services, meaning the actual weight of your package is always used to calculate shipping costs. This can help reduce costs and make shipping more affordable.

Here's a rough idea of what you can expect in terms of delivery times:

Keep in mind that DHL Global Mail is not the fastest solution on the market, but it does offer a low-cost bulk-shipping model that can be advantageous for lower value products.

International Shipping Customs

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International shipping customs can be a bit tricky, but don't worry, it's easier than you think. You need to make sure each package includes the right documentation for international shipping.

International mail items must have a customer declaration label printed and fitted to the outside of the package. You can easily create one using the Deutsche Post customer portal.

You'll also need to ensure that the package is properly labeled with the correct customs documentation. This will help prevent any delays or issues during transit.

Shipping internationally requires attention to detail, but with the right tools and knowledge, you can get it right.

On a similar theme: International Post Corporation

Does Deliver on Weekends?

DHL Global Mail delivers packages to the U.S. by a U.S. postal carrier at the same time they deliver the rest of your mail.

International packages are delivered by the local delivery vendor for that destination.

You can arrange shipments on a Sunday and schedule them to be picked up by a courier from 8 am on a Monday.

Luckily, the carrier does ship on Saturdays.

For another approach, see: What Do Mail Carriers Do

Delivery and Shipping Times

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Delivery and shipping times with DHL eCommerce can vary greatly depending on the destination.

For major destinations in Europe, you can expect delivery in 10-16 business days.

In the rest of the world, delivery times are typically longer, taking around 11-22 business days.

DHL eCommerce is an economy service, so shipping times are longer than standard or expedited services.

Once your package has been processed, delivery is based on the service selected by the sender.

For packages destined for the U.S., your package will be delivered by a U.S. postal carrier at the time they typically deliver the rest of your mail.

Delivery times also depend on the relationship between the origin and the destination.

For neighboring countries, delivery times are typically two or three days, but can stretch up to 20 days for countries that are geographically distant.

Once your shipment arrives in its destination country, it will likely be delivered by that country’s local postal service.

eCommerce and Shopify

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If you've built your store on Shopify and want to simplify the order tracking process, there's a solution for you. You can use the official DHL website or Customer Web Portal to enter a DHL shipment tracking number.

To use the Customer Web Portal, simply login to the system, and you'll have access to universal web tracking services for all parcels, including DHL Global Mail Asia and others.

Shopify merchants can also install a DHL Shopify app, which offers two kinds of apps covering national and international shipping services. These apps allow you to easily create shipping labels, add additional delivery services, generate tracking codes, and more.

Alternatively, you can install a third-party order tracking solution like Trackr, which collects data and updates from hundreds of carriers worldwide, including DHL. This enables you to create a tracking page on your store, so customers can track their parcels in real-time no matter the carrier.

What Is eCommerce?

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eCommerce is a type of business model that allows companies to sell products or services online.

It supports online businesses with mature e-commerce shipping solutions, providing a range of options for domestic and international standard parcel delivery.

DHL eCommerce Solutions offers to ship parcels from selected origin countries to more than 220 territories, covering a wide global reach.

The company provides merchants with DHL customer support services, making it easier to keep track of shipments and resolve any issues that may arise.

DHL eCommerce offers a global fulfillment network for businesses of any scale, providing a reliable and efficient way to manage online orders and deliveries.

With a global team of e-commerce experts dedicated to providing innovative solutions, DHL eCommerce aims to create a great online shopping experience for both merchants and consumers.

DHL eCommerce has headquarters in Bonn, Germany and regional offices in the US, Singapore, Asia/Pacific, India, and the Americas, ensuring a strong presence in key markets around the world.

By leveraging DHL eCommerce's expertise and resources, businesses can focus on growing their online sales and improving customer satisfaction.

Shopify Merchants

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As a Shopify merchant, you're likely no stranger to the importance of streamlined order tracking. One way to simplify this process is to use DHL Global Mail tracking, which offers a range of options to suit your needs.

You can start by using the official DHL website or Customer Web Portal, where you can enter a DHL shipment tracking number to get updates on your parcels. This service is universal for all parcels, including DHL Global Mail Asia and others.

Alternatively, you can install a DHL Shopify app, which allows you to easily create shipping labels, add additional delivery services, and generate tracking codes. These apps cover national and international shipping services.

If you want more flexibility, you can install a third-party order tracking solution like Trackr. This app collects data and updates from hundreds of carriers worldwide, including DHL, and makes it available on your website. With Trackr, you can create a tracking page on your store, allowing customers to track their parcels in real-time, regardless of the carrier.

Contact and Support

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If you have a question or concern about your DHL Global Mail package, don't worry, help is just a click away.

You can contact the merchant that sold you the product if you haven't received your package. They'll be able to provide you with an updated status of your package.

If the merchant is unable to assist you, you can reach out to DHL eCommerce Customer Support.

Frequently Asked Questions

Who delivers DHL packages in the USA?

DHL partners with the United States Postal Service (USPS) to deliver packages across the U.S. through their expedited shipping process and Workshare partnership.

Is DHL Global mail delivered by USPS?

DHL transfers packages to local postal services, including USPS in the US, for final delivery. However, delivery details vary by country.

Kristin Waelchi

Senior Writer

Kristin Waelchi is a skilled writer with a keen eye for detail and a passion for storytelling. With a background in research and analysis, she brings a unique perspective to her writing, delving deep into complex topics and shedding light on the intricacies of the world around us. Kristin's expertise lies in crafting engaging articles that inform and educate readers on a wide range of subjects, including industrial facilities.

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