Customs Logan Airport Arrival and Global Entry Process Explained

If you're flying into Logan Airport, you're probably wondering what to expect at customs. As a traveler, you'll need to navigate the airport's customs process, which can be straightforward with some knowledge.

You'll find the customs area at Logan Airport located after baggage claim, in the main terminal building.

The Global Entry process at Logan Airport is designed to speed up your customs experience, but it requires some preparation beforehand. To use the Global Entry kiosks, you'll need to have a valid membership card and a printed or electronic copy of your boarding pass.

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Boston Logan Airport has four main terminals: A, B, C, and E. Each terminal is dedicated to different airlines and destinations.

Terminal E is specifically for international arrivals, where passengers go through customs and immigration. Some flights may pre-clear U.S. Customs and Border Protection at their point of origin before arriving at Boston Logan.

Upon arrival, follow the signs to the baggage claim area found on the lower level of each terminal. Baggage claim areas are marked and equipped with information screens displaying flight and carousel information.

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International passengers arriving at Terminal E will pass through customs and immigration. Ensure you have all necessary documents, such as your passport and visa, ready for inspection.

To greet passengers arriving at Terminal E internationally, meet them on the first floor Arrivals level of Terminal E once they have claimed their baggage and cleared customs.

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To get Global Entry, you'll need to complete your application on the Trusted Travelers Programs (TTP) website, which requires basic information like job history, address history, travel history, and a non-refundable application fee of $100 prior to October 1st, 2024, or $120 after.

The application process starts with submitting your application, which will then be reviewed by the government. If everything checks out, your application will be marked as "Conditionally Approved", allowing you to schedule your interview.

To schedule your appointment, head to the TTP website and choose a date and time that suits your availability. Be sure to check the latest interview wait times at the Boston enrollment center.

Before your interview, make sure you have all the necessary documents with you, including your valid passport, the Conditional Approval letter from your TTP account, another government-issued ID, such as a driver's license, and proof of residency.

The Global Entry interview itself is a straightforward process, lasting around 15 minutes. During the interview, a Customs and Border Protection (CBP) officer will verify your identity, cross-check the information on your application, and ask you questions about your travel history and, in some cases, your criminal background (if applicable).

Here's a quick rundown of what you can expect during your Global Entry interview:

After your interview, if everything checks out, you'll receive approval for Global Entry, and your membership card will be mailed to you within a few weeks.

The Boston Global Entry office is conveniently located in Terminal E, Arrivals area on the first floor, right of the Dunkin Donuts. You can reach the office using the address: Terminal E, Harborside Dr, East Boston, MA 02128.

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The office is open from 7:00 a.m. - 3:00 p.m. on Monday-Friday, though please note that interviews are by appointment only. You can call the Boston Global Entry location using their phone number 617-568-1810 (select Option 1).

Here are the directions to get to the Boston Global Entry office:

The Boston Logan Global Entry interview location is conveniently located in Terminal E, Arrivals area on the first floor, right of the Dunkin Donuts. You can easily get to Terminal E using the MBTA Blue Line subway, which connects downtown Boston directly to the airport.

To navigate to the enrollment center, you can use the Boston airport interactive map to search for "Global Entry" for the exact location. The interview location is open from 7:00 a.m. - 3:00 p.m. on Monday-Friday, though please note that interviews are by appointment only.

You can reach the Global Entry office at Boston airport using the address: Terminal E, Harborside Dr, East Boston, MA 02128. If you're planning to visit in person, be aware that the Boston Logan Global Entry enrollment center does not accept walk-ins for interviews.

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Here are the key details you need to know about the Boston Logan Global Entry interview location:

If you're heading to the Boston Global Entry office at Logan Airport for an interview, you'll want to know how to park. The Central Parking Garage is the closest option, just a 5-15 minute walk from Terminal E.

You can reserve a parking spot in advance on the MassPort website to avoid the stress of finding a spot upon arrival. This is a great idea, especially if you're not familiar with the airport.

Parking costs $9.00 for the first hour, or around $23.00 for any additional time. A one hour reservation should be enough for your interview appointment.

If the Central Parking Garage is full, you can park at the Economy Parking Garage and take a free shuttle bus to Terminal E. The shuttle runs every 8-12 minutes.

For more information on parking spot availability, check out the Massachusetts Port Authority website. If you have any questions, you can call the Boston Logan parking Garage Office at 617-561-1673.

Logan Airport is one of the busiest airports in the country, with over 40 million passengers passing through its gates each year.

The airport has a total of four terminals: Terminal A, Terminal B, Terminal C, and Terminal E. You can find your terminal by checking your flight itinerary or the airport's website.

Security checkpoints are a major part of the airport experience, with over 200 security lanes operating at any given time. It's essential to arrive early to account for potential delays.

The airport offers a variety of dining options, including local favorites like Neptune Oyster and The Cheesecake Factory. You can also grab a quick bite at one of the many fast-food chains or cafes.

If you're looking for a more unique experience, consider visiting the airport's art gallery, which features works by local artists. The gallery is located in Terminal C and is open to the public.

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The airport also offers a range of amenities, including free Wi-Fi, charging stations, and power outlets. You can even find a quiet room for nursing mothers or those who need a break from the hustle and bustle.

Boston Logan Airport has a dedicated customs and border protection facility, which can be found in Terminal E.