Butler Service on Norwegian Cruise Lines: What to Expect

As a guest of Norwegian Cruise Lines, you can look forward to personalized service from a dedicated butler, who will cater to your every need.

Butler service is available in select suites, including the Haven and Garden Villas, where you'll enjoy a spacious living area and a private balcony.

Your butler will be available to assist with unpacking, packing, and even arranging shore excursions. They'll also be happy to draw a bath, pour a drink, or simply provide a friendly smile.

With a butler service, you can enjoy a more relaxed and indulgent cruise experience, with all the little details taken care of.

If you're staying in a Haven Suite, you'll have a butler to help with in-suite requests. They'll also be available to pack up your belongings at the end of your cruise.

The butler is mainly responsible for handling requests related to your suite and your experience there, while the Concierge handles everything else about your cruise. This can include speciality dining reservations, reserved seating in the theatre, and excursions.

There isn't one butler per suite, so be aware that your butler will be looking after a few different suites at once.

You'll enjoy a special treat every day, courtesy of your Butler's daily delivery of sandwiches, cheese and crackers, fruits, or even hand-made chocolates.

Your Butler's services are available 24/7, so you can call on them at any time to fulfill your requests.

Every Haven Suite comes with a Butler, who will take care of your in-suite requests, such as unpacking and packing your bags, and making specialty dining reservations.

Your Butler will also ensure your suite is clean and stocked with your preferred amenities, and can arrange private events or shore excursions if you'd like.

You can even get your Butler to deliver lunch to your suite while you're poolside, or have them bring extra ice to your room.

Your Butler is also available to help with technical issues, such as troubleshooting Wi-Fi connectivity or setting up entertainment systems.

Your Butler's main focus is on your in-suite experience, but they can also pass on requests to the Concierge for help with other aspects of your cruise.

Your Butler will respect your privacy and personal space, and will always be available when you need them but remain unobtrusive so you can enjoy your cruise at your own pace.

Your Butler can also help with laundry and shoe shining, so you can focus on relaxing and enjoying your cruise.

Butler service on Norwegian Cruise Lines is a luxurious and personalized experience, but it requires a certain level of etiquette to get the most out of it.

To start, it's essential to understand that your butler is there to cater to your every need, so don't be afraid to ask for what you want.

You can ask your butler to rearrange your cabin furniture to suit your preferences.

If you're not a fan of decorative pillows, you can have them removed. You could also request a chair or have lamps added to your cabin.

A regular guest in Cunard's Queens Grill suites has a custom dresser installed for extra storage, and the couch is moved to create more space.

On all-inclusive ships, there is typically no extra charge for these extravagances.

Your butler can also help you celebrate a special occasion by arranging a surprise celebration, such as filling a room with roses or balloons.

Tipping your butler is a matter of personal preference, but it's a nice gesture to show appreciation for their exceptional service. Check with your cruise line to see if butler gratuities are included in the daily service charges.

On all-inclusive ships, it's still common to leave a tip as a thank-you. One Uniworld butler even went above and beyond by sabering a Champagne bottle for his guests.

Butlers will tell you that moments of surprise and delight make their job enjoyable. A Silversea butler, for example, prepared a bubble bath complete with floating flowers for a couple returning from a desert excursion.

Your Haven Butler, however, is not included in regular gratuities when you cruise with NCL. It's expected that you'll tip them separately, which can be between $100 and $300 per week.

As a guide, guests tend to tip what they feel is right for the amount of time they keep their butler busy. If you don't use your butler much, don't worry about tipping a lower amount.

Your butler is there to provide exceptional service, including unpacking and packing your bags, making specialty dining reservations, and taking care of your laundry and shoe shining. They'll also ensure your suite is clean and stocked with preferred amenities.

While your butler is available 24/7, they respect your privacy and personal space. They'll always be available when you need them but will remain unobtrusive so that you can enjoy your cruise at your own pace.